Junior Owaka
Logistics COO East and West Africa Market Area (Ghana-Halisi Labs Ltd) at Halisi Labs Ltd
The University of Nairobi
Kenya
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Earn your badgeHi, I'm Junior Owaka!
Logistics COO East and West Africa Market Area (Ghana-Halisi Labs Ltd) at Halisi Labs Ltd
I am a Finance and investment specialist having pursued Bachelor of Commerce at The University of Nairobi. I have a passion for numbers with a lot of interest in Business Consulting, Finance, Accounting, logistic operations, Digital Marketing and Tax. Professionally I am an experienced Regional Operations Manager; who has had the privilege of structuring and delivering operations excellence and success for e-commerce start up in Africa. I am a self-driven individual who values time, transparent and effective communication coupled with a strategic schedule, a lover of nature and the beauty of creativity in art. I’m driven by solutions and value creation; for this, an organization that forester my drive towards solutions of value is Ideal.
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Experience
Halisi Labs Ltd
Logistics COO East and West Africa Market Area (Ghana-Halisi Labs Ltd)
February 2024 - Present
Cross functional Planning for both East and west African Markets
Managing day-to-day Operations of the team (monitoring each team members performance, organizing meetings, setting controls and standards)
Developing KPIs for the Team, weekly and monthly targets
Driving projects in a structured manner and operations processes improvements.
Seeking and Managing external partners.
Halisi Labs Ltd
Delivery and Logistics Officer (Team lead-Halisi Labs Ltd)
August 2023 - January 2024
Managing The Daily Accounts receivables ( Accurate record of M-pesa trans-action on Excel sheet)
Daily Scheduling and management of Riders and Deliveries ( customer Order tracking and weekly rider performance evaluation)
Customer Relations Management and CRM postings
Call center coordination and Agent-Customer feedback management
Halisi Labs Ltd
Operations Fulfillment Manager (Focus in Kenya and Uganda-Halisi Labs Ltd)
August 2022 - July 2023
New Recruit Trainings and Team management
Regional Sales and Operation advisory (Kenya, Uganda & Ghana)
Developing KPIs for the fulfilment team
Inventory control (Daily stock count, reconciliation and rider EOQ management)
Trend Analysis and performance evaluation
Proactively identifying and leading process improvements
Education
Certificates & Badges
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Projects
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Languages
English
Skills
Entrepreneurship
Financial Analysis
Lead Management
Team Management
Decision-Making
Financial Accounting
Start-up Operations
Operational Planning
Call Center Management