Moses Kodjo Lumor
Administrator at MP COLOURS ENTERPRISE
Customer Relationship Management(CRM) at ACCESS MANAGEMENT CONSULT, SPINTEX
Ghana
Hi, I'm Moses Kodjo Lumor!
Administrator at MP COLOURS ENTERPRISE
A professional with over 5 years of business experience in Ghana, with strong work ethic, administration and data entry skills dedicated to maintain high level standards within any institution with great communication skills. Motivated Entrepreneur, Accounts Officer and Tech-Savvy willing and available to contribute towards the attainment of the vision of any institution in which I find myself if given the opportunity, by harnessing my potentials, knowledge and skills.
Socials
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Experience
MP COLOURS ENTERPRISE
Administrator
October 2020 - Present
Prepared documents using Microsoft Office suite Assisted in processing online registrations (University, Colleges, National Service, Visa application) Computer maintenance (Software) Graphic design (Posters, Stickers, Handkerchief, Mugs, Shopping bags) Maintained personnel records and updated it to support document management. Collected, validated, and distributed information for clients. Troubleshot client concerns and recommended corrective actions to resolve issues. Entered and maintained records in institution's database. Completed forms and reports to facilitate admission, transfer or discharge. Generated reports to suggest corrective actions and process improvements. Targeted new customers to grow geographic reach and increase revenue. Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments. Gathered, organized and input information into digital database. Cultivated positive relationships with clients to deliver timely and cost-effective services. Conducted regular reviews of operations and identified areas for improvement. Maintained overall safe work environment with employee and enforcement of safety procedures. Optimized customer experience by delivering superior services and effectively troubleshooting issues.
NATIONAL IDENTIFICATION AUTHORITY [NIA]
Data Entry Clerk
December 2019 - September 2020
Set up a work station. Completed data entry tasks with accuracy and efficiency. Organized, sorted, and checked input data against original documents. Sorted documents and maintained organized filing process. Communicated with supervisors and colleagues to process data quickly and resolve discrepancies. Verified accuracy of data entered into system to produce error-free reports. Followed established procedures to enter and process data correctly. Complied with data integrity and security policies. Scanned documents and saved in database to keep records of essential organizational information. Entered numerical data into databases with speed and accuracy using 10-key pad. Created and maintained data entry logs to track data entry activities. Collated and organized data entry documents into filing systems for easy access. Used IMS computer software to store and retrieve data.
NATIONAL HEALTH INSURANCE SCHEME [NHIS]
Data Entry Clerk
August 2016 - August 2017
Set up a work station. Completed data entry tasks with accuracy and efficiency. Organized, sorted, and checked input data against original documents. Sorted documents and maintained organized filing process. Took photographs and fingerprint. Printed personalized Identity Cards using BMS software. Resolve client card issues. Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
MP COLOURS ENTERPRISE
Administrator
May 2015 - November 2019
Prepared documents using Microsoft Office suite Assisted in processing online registrations (University, Colleges, National Service, Visa application) Computer maintenance (Software) Graphic design (Posters, Stickers, Handkerchief, Mugs, Shopping bags) Maintained personnel records and updated it to support document management. Collected, validated, and distributed information for clients. Troubleshot client concerns and recommended corrective actions to resolve issues. Entered and maintained records in institution's database. Completed forms and reports to facilitate admission, transfer or discharge. Generated reports to suggest corrective actions and process improvements. Targeted new customers to grow geographic reach and increase revenue. Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments. Gathered, organized and input information into digital database. Cultivated positive relationships with clients to deliver timely and cost-effective services. Conducted regular reviews of operations and identified areas for improvement. Maintained overall safe work environment with employee and enforcement of safety procedures. Optimized customer experience by delivering superior services and effectively troubleshooting issues.
NATIONAL HEALTH INSURANCE SCHEME [NHIS]
General Office Clerk
October 2009 - January 2010
Provided clerical support to company employees by copying and filing documents. Routed business documents, and messages to correct departments and staff members. Responded to inquiries from callers seeking information. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. Processed client requests. Completed clerical tasks such as filing and copying. Interacted with customers in-person to provide information. Coded and issued health insurance cards. Renewed health insurance cards.
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
Intermediate
Skills
Microsoft
Internet
AI
Canvas
Data Entry Operator
Office
Odoo
Accounting
BMS
Photoshop
Runway
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