Bernice Dadzaa

Issuing letters to clients who come to make complaints by listening to the problems Receive payment for services rendered Writing reports on client issues for reference by listening to what each person says during the hearing of the issue and making sure what is written is the same as what is being said.

Developed strong relationships with customers through high levels of customer service by engaging them about the loan process and answering any questions they have about the loan application. Assisted customers in understanding loan terms and conditions to make informed decisions Examined customer loan applications for loan approvals and denials by checking if they meet the criteria for the loan or not Processed loan applications and monitored progress from start to finish

Reregistration of SIM card with Ghana card and ensuring accuracy Registration of new SIM card and mobile money for customers and ensuring confidentiality of their mobile money pins and personal informations. Assisting customers with SIM card issues and ensuring that they get what they want Helping customers to clarify what they don’t understand by providing them knowledge about the product

Filing of processes by ensuring that all processes have been filled appropriately Uploading process onto the e docket (their website) by making sure every process is at the right folder Scanning all processes and taking notes of all processes that are available by ensuring accuracy of what is being uploaded. Distribution of processes to the various courts and ensuring it is done on time to avoid any unexpected consequences from occurring