Michael Oduor

Configuring, testing and maintaining LAN equipment to achieve seamless network connectivity. Installing and upgrading internal and third-party software. Implementing, developing and testing installation and update of file servers, print servers and application servers in all departments. Enhancing availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support. Leading server infrastructure development, quality assurance, staging and production systems. Planning and implementing upgrades to system hardware and software. Implementing corrective plans of action for network performance issues including availability, utilization, and latency. Establishing network specifications and analyzing workflow, access, information and security requirements. Optimizing system security and performance with proactive changes such as introduction of availability monitor measure and compare throughput and resource consumption monitor. Making recommendations regarding information technology infrastructure. Standardizing job tasks and trained team members on industry best practices and standards. Resolving issues and escalated problems with knowledgeable support and quality service. Working with users to determine areas of technology in need of improved usability. Driving continuous improvement of IT governance processes resulting in system security and proper risk management. Evaluating latest technology innovations and adopted cost-effective, useful solutions. Maintaining flexible schedule and responded to after-hours and weekend emergencies.

Oversaw development and maintenance of organization computer systems and intranet. Managed and monitored all installed systems for highest level of availability. Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects. Built and maintained network infrastructure consisting of Windows, Linux and virtual products. Resolved complaints and issues involving both guests and employees.

Assisted in the development and maintenance of organization computer systems and intranet. Monitored all installed systems for highest level of availability. Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects. Involved in building and maintaining network infrastructure consisting of Windows, Linux and virtual products. Analyzed, interpreted and converted statistics into charts and graph reports to present research findings at meetings. Resolved complaints and issues involving both guests and employees.