Cetric Omwembe

Installation of servers, both windows and linux systems Maintenance of servers Installation of PBX phone systems (3CX and Asterisk) Website hosting and website maintenance Conducted a business plan and strategy, developed business model, and participated in all facets of the business development. Communicated with clients to identify and formulate their requirements; customized product to ensure that it was in compliance with the clients' needs. Recruited and trained all new personnel to ensure the company's vision and goals were fully met.

Founded a company which specializes in the development of software products to automate the customer service processes and procedures as much as possible. Conducted a business plan and strategy, developed business model, and participated in all facets of the business development. Communicated with clients to identify and formulate their requirements; customized product to ensure that it was in compliance with the clients' needs. Recruited and trained all new personnel to ensure the company's vision and goals were fully met.

Teaching children and adults how to play Piano. Which includes both theory and practicals.

Receiving incoming calls from customers Making outgoing calls to customers Coming up with reports for incoming and outgoing calls. Marketing the company’s products Responding to customers inquiries via email, online chat, and social media platform Allocating transactions to client’s account