Jules Udahemuka

Led strategies and analyses across business departments, optimizing clinical operations to increase revenue by 13.4% through minimized unpaid consultations and reduced Cost of Clinical Delivery (CoS). Decreased fraudulent consultations by 99.9% through data-driven performance management strategies, defining metrics, and analyzing various data points. Developed custom dashboards, enabling teams to make informed day-to-day performance decisions and actively combat fraud.

Developed 5 Power BI dashboards with over 40 worksheets, aiding management and employees in making data-informed business decisions. Played a key role in designing and implementing robust ETL processes, enhancing decentralized data integration and ensuring data accuracy. Additionally, led the development and testing of a new dbt-based ETL process, streamlining data population from diverse sources and systems Partnered on an internal hackathon ML project, predicting defaulters and achieving a 14.2% reduction. Our team clinched a $30,000 prize.

Spearheaded data-driven marketing strategies, increasing adoption rates by 17.7% in six months through research and segmentation strategies. Optimized retail expansion efforts, overseeing growth from 4 to 100 stores across the country in two years, supported by decentralized data gathering tools and live data visualization tools. Implemented retention initiatives, raising retention rates to 93% from 82% during the COVID-19 lockdown period.