Yihun shewalem

Planning and managing big events in terms of food and beverage production, quality and service
Conduct menu planning and engineering periodically
Plan, hire, train, oversee and manage the members of kitchen and food and beverage service team

Play crucial role to maintain hotel Standard Operating Procedure
Plan, organize and control the overall food and beverage service operation
Responsible for the overall guest service in restaurant, lunch and bar

Ensuring the front desk provides a professional and friendly service for guests
Providing intensive product knowledge, customer service and attitude training for front office team
Maximize hotel revenue by effectively applying yield management concepts

Lead and perform all front desk duties including check-ins, checkouts, reservations, guest phone messages and handling special requests
Successfully form strong front office team during pre opening period