Lynsey Bwisa

Drove revenue growth via strategic partnerships, increasing monthly roaming earnings
Oversaw systems integration for CRM, ERP and GSM network
Improved customer experience and addressed concerns
Collaborated on GenAI projects to enhance roaming operations and improve customer experience
Automated roaming configurations using RPA, enhancing efficiency and minimizing manual work
Analysed and resolved billing issues for roaming services, ensuring timely data processing

Completed simulation advising on client customer targeting with Data, Analytics & Modelling team
Evaluated data quality and completeness for analysis readiness
Analysed data to identify high-volume customers based on demographics and attributes
Created dashboards using Tableau to visually communicate findings

●CompletedasimulationfocusedonadvisingaclientoncustomertargetingwiththeData,Analytics&Modellingteam

●Assesseddataqualityandcompletenessinpreparationforanalysis

●Analyzeddatatotargethigh-valuecustomersbasedondemographicsandattributes

●Developeddashboardstocommunicatefindingswithvisuals

Created internal petty cash request system in one month using ReactJs, PostgreSQL and Django
Created additional internal applications during tenure
Utilised NextJs for micro frontends and Django, Typescript, Quarkus for backend development

Asajuniorsoftwaredeveloper,IsuccessfullydevelopedaninternalpettycashrequestsystemwithinamonthusingReactJsandDjangoframeworks.Ialsoworkedondevelopingtwoadditionalinternalapplications.Foroneapplication,IwasutilizingNextJswithmicrofrontendsandDjangoforthebackend,whiletheotherapplicationisbeingdevelopedusingNextJswithTypescriptforthefrontendandQuarkuswithKotlinforthebackend.Throughtheseexperiences,Ihavegainedproficiencyinmultipletechnologiesandcontinuetoexpandmyknowledgeandskillsasasoftwaredeveloper.

Developed application with Kinetic team to teach entrepreneurship skills to high school students
Specialised in frontend development with occasional backend integration

Asaproductdeveloper,IhavejoinedtheKineticteamwhichisworkingonanapplicationrelevantforteachinghighschoolstudentsentrepreneurshipskills.Mytasks

mainlyinvolvefrontenddevelopmentwithsomebackendintegration.

Designed user-friendly online registration sites tailored to individual event requirements
Managed registrations, sent reminders, ran reports and collaborated with team and clients

Myresponsibilitiesinclude:

●Ensuringonlineregistrationwebsitesmeetthespecificneedsofeachevent,are
clear,conciseandeasytonavigate.

●Monitoringregistrations,sendreminders,runreportsandworkwithyour
teammatesandclientstomakesureeverydetailhasbeencovered.

Communicatingeffectivelyandefficiently.Cross-checkregistrationlists,
then
ncrosscheckagain.

Understanding the architecture of the ADGG Platform database
Enhanced data capture tools and contributed to module development
Improved ADGG database processes through efficient data analysis and scripting
Contributed to enhancing data extraction processes
Provide inputs in the visualization of data from the database

Myresponsibilitiesinclude:

●UnderstandingthearchitectureoftheADGGPlatformdatabase.

●Understandingexistingtoolsusedfordatacaptureandassistdevelopingmodules
thatextendthescopeofthecurrenttools

●UnderstandingandtheprocessingofdataintotheADGGdatabase,andcontribute
toimprovingefficiencyinscriptingrequisiteprocesses

●Understandingthedatastorageandextractionprocessesandcontributeto
developingshortcutsforspecificextractionprocesses

●Provideinputsinthevisualizationofdatafromthedatabase

Training Laiser Hill Academy (yr 8 -10) in web development

Traininghighschoolchildreninwebdevelopment.

Worked with the software development team to help develop @iLabAfrica website

Workedwiththesoftwaredevelopmentteamtohelpdevelop@iLabAfricawebsite

Actively volunteered as paramedic, assisting with patient wound care
Organised logistics office databases and managed telephone enquiries
Packaged gloves and first aid kits in warehouse

IwasanactivevolunteerparamedicintheambulancewhereIhelpedindressingpatients'wounds.IalsoworkedinthelogisticsofficewhereIorganizedtheirdatabasesandpickedcalls.Inadditiontothat,IworkedinthewarehousewhereIpackagedglovesandfirstaidkit