Eric Kiverenge

Sorted and organized files, spreadsheets and reports.
Analyzed problems, identified solutions and made decisions.
Interacted with customers by phone, email or in-person to provide information.
Completed research, compiled data, updated spreadsheets and produced timely reports.
Restocked office supplies and retrieved files for staff.
Delivered clerical support by handling range of routine and special requirements.
Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Upheld office schedule and calendar to coordinate workflow and meetings.

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-to-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a safe working environment.
Maintained energy and enthusiasm in a fast-paced environment.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Identified issues, analyzed information and provided solutions to problems.
Interacted with customers by phone, email or in-person to provide information.
Completed research, compiled data, updated spreadsheets and produced timely reports.
Restocked office supplies and retrieved files for staff.
Answered incoming telephone calls, took down messages and provided information.
Delivered clerical support by handling range of routine and special requirements.
Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
Upheld office schedule and calendar to coordinate workflow and meetings.
Contributed to content creation for the company website.
Developed business, financial and analytical skills needed for a career.
Worked on projects using knowledge gained in classes to put together recommendations for issues.

Collaborating with the Chairperson and other members of the leadership team to develop strategic plans for the chapter's activities, growth, and community impact.
Engaging and maintaining relationships with chapter members, volunteers, and stakeholders. This involves fostering a sense of community and motivating volunteers to actively participate in Red Cross activities.
Ensuring effective communication between different committees, teams, and departments within the chapter.
Assisting in the planning, coordination, and execution of events, fundraisers, and disaster response efforts. This includes mobilizing volunteers, managing logistics, and ensuring smooth operations during events.
Representing the chapter in the local community and building relationships with other organizations, businesses, government entities, and community leaders. This helped in expanding the chapter's reach and resources.

Developed and executed project plans, including defining project scope, objectives, timelines, and budgets.
Procured and managed project resources, including materials, equipment, and personnel.
Conducted risk assessments and developed mitigation plans to ensure project success.
Built and managed project teams, including identifying team members' roles and responsibilities, monitoring progress, and resolving conflicts.
Communicated with the ENACTUS Council to ensure project goals were met and expectations were managed.
Implemented quality control measures to ensure that project outputs met the required standards.
Monitored project progress and made necessary adjustments to timelines, budgets, and plans to ensure the project remained on track.
Maintained accurate project documentation, including progress reports, risk assessments, and budgets.
Conducted post-project evaluations to identify areas for improvement and capture lessons learned.
Led the team to win the ENACTUS National Exposition 2022