Meddy Sephora
Programme Coordinator at Global Movement Education
Public Relations and Mass Communications at Southern New Hampshire University
South Africa
Hi, I'm Meddy Sephora!
Programme Coordinator at Global Movement Education
Results-driven and hard-working professional with a strong background in interpretation, translation, customer service, operation management, leadership, and coordinating. I hold a Bachelor's in Management, with a concentration in Logistics and Operations from Southern New Hampshire University. With my intercultural background and extensive experience as an interpreter, I strive to overcome language barriers within my community. While working for a non-profit organization supporting refugees, I gained leadership and management skills and interpersonal and communication skills. Since I am proficient in French and Swahili, and I can translate these languages into English, I have communicated more effectively with a broader range of people. I accomplish my tasks by inspiring others, communicating effectively and working as part of a team, building trust, taking the initiative, fostering creativity, motivating colleagues, and striving for continuous improvement.
Socials
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Experience
Global Movement Education
Programme Coordinator
October 2022 - Present
Organize and schedule meetings and appointments Maintain contact lists Produce and distribute correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Submit and reconcile expense reports
Global Movement Education
Programme Coordinator
October 2022 - Present
Organize and schedule meetings and appointments Maintain contact lists Produce and distribute correspondence memos, letters, faxes, and forms Assist in the preparation of regularly scheduled reports Submit and reconcile expense reports Administrative Assistant requirements and qualifications Proven admin or assistant experience Knowledge of office management systems and procedures Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Uplearn representative/spokesperson Panel review Volunteer interviews and selection - Onboarding Academic hearings Graduation setup and coordination Academic Honesty (hearings, process, documentation, educational interventions) Communications – posting notices, impact report design
Faith Ministries
English to Swahili, French and Lingala Interpreter
May 2016 - Present
Translate messages, speeches, recordings, and documents into another language Keep up-to-date with vocabulary and word meanings through dictionaries, encyclopedias, and terminology compilations Assess how best to present interpreted data by analyzing audience members and listening to debriefings Keep a record of changes made to translated materials, and file data in an organized manner for later reference
Faith Ministries
English to Swahili, French and Lingala Interpreter
May 2016 - Present
Translate messages, speeches, recordings, and documents into another language, taking care to provide appropriate context, meaning, tone, and technical jargon. Keep up to date with vocabulary and word meanings through dictionaries, encyclopedias, and terminology compilations Assess how best to present interpreted data by analyzing audience members and listening to debriefings & keep a record of changes made to translated materials, and file data in an organized manner for later reference
Voxcroft Freelancer
English to Lingala Translator
May 2022 - December 2022
Translate text and audio recordings between languages Ensure that translated content conveys the meaning and tone of the original Read the given material and research industry-specific terminology Check the accuracy of translations using specialized dictionaries and translation tools Make sure translated texts are accurate in terms of grammar, spelling, and punctuation Make sure translations meet the needs of clients and internal team members Maintain the original format of the content (e.g. font and structure) Stay up-to-date on new translation tools and practices by networking with field experts
Voxcroft
English to Lingala Translator
May 2022 - December 2022
Translate text and audio recordings between languages Ensure that translated content conveys the meaning and tone of the original Read the given material and research industry-specific terminology Check the accuracy of translations using specialized dictionaries and translation tools Make sure translated texts are accurate in terms of grammar, spelling, and punctuation Make sure translations meet the needs of clients and internal team members Maintain the original format of the content (e.g. font and structure) Stay up-to-date on new translation tools and practices by networking with field experts
Mind pearl Call Centre
Customer service
April 2015 - May 2016
Ensured prompt and professional responses to incoming telephone calls Facilitated customer satisfaction by providing support through the contact centre Managed follow-up of inquiries and the amicable resolution of issues Made prompt and high-quality responses to email inquiries Resolved customer complaints using applicable software Provided product and service information to customers
Mind pearl Call Centre
Customer Service
April 2015 - May 2016
Ensured prompt and professional responses to incoming telephone calls. Facilitated customer satisfaction by providing support through the contact centre. Managed follow-up of inquiries and the amicable resolution of issues. Made prompt and high-quality responses to email inquiries, resolved Sell products and place customer orders in the computer system. Identified and escalated issues to supervisors. Provided product and service information to customers. Researched, identify, and resolve customer complaints using applicable software.
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
French
Swahili
Skills
No skills added
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