James Udom

• Teach Operations Management in one to four hours classroom sessions to over 100 students per week
• Evaluate Student labs, projects, and other assessments
• Maintaining Records on student progress and grades for a class of over 500
• Proctor Exams for over 600 students

• Created, Monitored, and evaluated policies and procedures according to IS0 9001:2015 Quality Management System
• Verified and validated Business Requirements Documents in line with best practices in ISO 9001:2015
• Created, reviewed, executed, and maintained over 200 test cases and 5 test plans thus improving the quality metrics by 20%
• Conducted Integration, Regression and Post Deployment tests on the Clafiya web app leading to a stable app being used by the over 500 users
• Presented weekly product demo to top management and managed feedbacks for continuous improvement
• Set up the Quality Assurance Metrics used by a team of 6 software engineers, 4 product managers and 2 product designers
• Supervised the implementation of ISO 9001 policies and procedures across the Quality Assurance / Quality Control Unit.

• Collaborated with management to respond to at least 5 tenders per month from clients winning contracts worth over $400k
• Presided over kickoff meetings on projects with over $150k budget spend undertaken by the company in the oil and gas industry
• Evaluated over 2000 make or buy decisions using spreadsheet modeling thus helping the company to save at least $2000 yearly
• Audited over 60 vendors and managed the vendors scorecard and evaluation process till the approval of 25 vendors
• Conducted monthly spend analysis and used the results to setup dashboard, track supply chain expenses and negotiate discounts
• Analyzed Supply Chain data and prepared dashboard for executive review leading to over 20% reduction in physical documentation

• Utilized six sigma tools like VOC, Pareto chats, 5S and 5Whys to launch various projects to improve quality
• Responded to Request for Information, Price and Quotations (RFI, RFP and RFQ)
• Estimated risks and risks drivers and proposed mitigation strategies in the entire supply chain process
• Conducted market analysis to identify potential cost saving opportunities and alternative vendors
• Contributed to the Bids Management team in preparing supply chain quality technical documents
• Conducted ISO 9001: 2015 quality audits of products, processes, and other deliverables