Eleazer Antwi

Provide recommendations to mitigate risks through the appropriate use of technical, procedural, and administrative controls in accordance with legal and regulatory compliance standards and established industry best practice. Participate in various systems and application development projects to ensure that tasks assigned to the Information Security department are completed. Perform other duties of the Information Security department as assigned by management.

Research and recommend hardware and software solutions to augment or enhance existing security measures as needed. Investigate and report any security violations and incidents and ensure proper protection and corrective measures have been taken when an incident or vulnerability has been discovered. Conduct scheduled reviews of key application security settings. Coordinate with different groups to ensure that all application and OS environments are patched on a regular basis. Conduct periodic access reviews for critical applications and server administrator access. Contribute to the development of the Information Security department’s strategic plans and tactical initiatives necessary to achieve long-term goals related to information security. Contribute to the development and maintenance of Information Security policies, standards, procedures, and guidelines.

Prepare and submit monthly report to management on issues relating to clients and internal IT Support. Implement new software(s) and carry out upgrades where required. Research and report on new technological improvement that can improve overall working environment. Participate in Disaster Recovery planning and execution. Establish and maintain backup and retention policies and procedures. Monitors system performance, capacities and tune system where necessary. Test recovery capabilities to ensure integrity of backups and to verify that recovery SLAs will be met. Work closely with staff to encourage training and talent development of personnel.

Manage Content Planning via promotions and exclusivity on a roadmap. Provide support to clients and Operators on all content matters on an ad hoc basis. Monitor overall content marketing by the company’s clients and ensure rollouts are executed according to plan. Liaising with rights holders to obtain approval for marketing campaigns and ensure that clients adhere to any special requirements. Source and negotiate content, including the negotiation of price, commercial terms, duration, territory, exclusivities etc. Develop and maintain a strong relationship with content owners and aggregators. Ensure that the company is at all times protected from any legal issues that may arise with regards to the digital rights associated with the content.

Identifying and understanding issues involved with administering and maintaining corporate infrastructure including network connectivity, internet access, e-mail, etc. Supporting corporate applications, internal corporate servers, user desktops, and installing to improve computer software and network equipment Identifying, diagnosing, and resolving problems for users of the Mainframe, personal Computer Software and Hardware, Local Area Network, the internet and the new Computer Technology. Installation of Local Area Network cabling systems and equipment such as interface cards, hubs and switches. Installing, managing and supporting various operating systems mostly used in corporate organizations. Managing Bulk SMS platform; where users can top up their account using short code on MTN network. Managing and uploading of digital content like news, entertainment in form of live request from customers on a telecommunication network. Creating of customers’ account using E-self-care service using mobile phone numbers; this project involves the using of Phone numbers as user accounts on BusyInternet Wi-Fi service.

Using What’s Up Gold to monitor link stability of the radio network and proactively calling or sending SMS notification to radio clients affected by downtime. Monitoring network links [including AP’s, base stations, internet backbone providers] using What’s Up Gold and Solar Winds and escalating to the appropriate quarters of any major issues. Running of bandwidth utilization report of radio clients using Packeteer/ Packet Shaper.