
Anita Vercaemst
Country Administrator at MarketPlace Global
Nexford University
Nigeria
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Country Administrator at MarketPlace Global
I possess excellent interpersonal, managerial, and administrative skills with a strong leadership style and attention to detail. I have experience using information technology and ICT gadgets for information system support management. Additionally, I can multitask, along with a focus on maintaining strong customer relationships and ensuring satisfaction.
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Experience
MarketPlace Global
Country Administrator
July 2024 - Present
- Overseeing operations in South Africa.
- Provide monthly inventory reports to corporate.
- Reconciling payments to ensure the accounting system reflects the correct transactions.
- Work with leaders to host meetings
- Facilitating bank transactions or coordination required by the senior management.
MarketPlace Global
Country Administrator
January 2024 - Present
Overseeing operations in South Africa.
Provide monthly inventory reports to corporate.
Reconciling payments to ensure the accounting system reflects the correct transactions.
Work with leaders to host meetings.
Facilitating bank transactions or coordination required by the senior management.
Immeri Nature Global Limited
Assistant Branch Head/Finance Officer
January 2022 - December 2023
Supervising the branch and assisting in maintaining the smooth flow of operations on a day-to-day basis.
Assists in the preparation of operations reports and documentation.
Assists in the hiring procedure and training standard.
Oversees and helps analyze the employee's quality performance and encourages performance improvement.
Assists in company travel bookings arrangements and visa processing.
Help in the organization's processes to remain legally compliant.
Assists in doing requisitions, purchase orders, and shipping documents.
Effectively assists in communicating with team members and holding meetings with them.
Facilitating bank transactions or coordination required by the senior management.
Helps in preparing payrolls, accounts receivable, accounts payable, financial controls, and reports.
Immeri Nature Global Limited
Assistant Branch Head/Finance Officer
January 2022 - August 2023
- Supervising the branch and assisting in maintaining the smooth flow of operations on a day-to-day basis.
- Assists in the preparation of operations reports and documentation
- Assists in the hiring procedure and training standard, oversees and helps analyze the employee’s quality performance, and encourages performance improvement.
- Assists in company travel bookings arrangements and visa processing.
- Help in the organization’s processes to remain legally compliant.
- Assists in doing requisitions, purchase orders, and shipping documents.
- Effectively assists in communicating with team members and holding meetings with them.
- Facilitating bank transactions or coordination required by the senior management.
- Helps in preparing payrolls, accounts receivable, accounts payable, financial controls, and reports.
Immeri Nature Global Limited
Customer Service Executive
April 2019 - December 2021
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Answer calls professionally to provide information about products and services.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications.
- Reconciling payments to ensure the accounting system reflects the correct transactions.
Immeri Nature Global
Customer Service Executive
January 2019 - December 2021
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Answer calls professionally to provide information about products and services.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Process orders, forms, and applications.
Reconciling payments to ensure the accounting system reflects the correct transactions.
Organo Gold Products Nigeria Limited
Customer Service Representative
April 2014 - January 2019
- Attracts potential customers by answering product and service questions; and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by reconciling daily sales reports to ensure the transaction totals with the value of the accounts in the account list.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution.
- Reconciliation of daily sales report.
Organo Gold Products Nigeria Limited
Customer Service Representative
January 2014 - December 2019
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by reconciling daily sales reports to ensure the transaction totals with the value of the accounts in the account list.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Reconciliation of daily sales report.
UMCA Comprehensive High School
Computer Instructor
January 2012 - December 2013
Instructed students on Microsoft Office Applications and other aspects of ICT.
Assisted with other administrative work.
Typesetting of Examination Questions.
Software Installation, Troubleshooting Systems.
Prepared Students for Internal and External Examinations.
New Horizons Systems Solutions Limited
Help Desk Technician
June 2010 - October 2012
- Attend to customers based on different inquiries.
- Counseled and advised customers on different IT courses that would suit their preferred careers.
- Attend sales training sessions.
- Assisted with other administrative work.
- In charge of students’ certificates.
- Assisted in organizing ICT empowerment seminars for job creation.
New Horizons Systems Solutions Limited
Help Desk Technician
January 2010 - December 2012
Attend to customers based on different inquiries.
Counseled and advised customers on different IT courses that will suit their preferred careers.
Attend sales training sessions.
Assisted with other administrative work.
In charge of students' certificates.
Assisted in organizing ICT empowerment seminars for job creation.
New Horizons Systems Solutions Limited
Industrial Attachment
January 2008 - December 2009
Installing and troubleshooting hardware and software for academic and administrative computers.
Updating administrative computers by adding software, and hardware and cloning of hard drives to newer computers.
Coupling of system units.
Configuration of switches for network connectivity.
Keeping records of all the books and activities in the library.
Attended field works in secondary schools for the purpose of training.
Education

MBA
Nexford University

Artificial Intelligence
Nexford University
Graduated in 2025
Certificates & Badges
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Projects
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Languages
English
Skills
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