Ali Abbas

• Building and maintaining profitable relationships with key customers. • Overseeing the relationship with customers handled by the team. • Resolving customer complaints quickly and efficiently. • Keeping customers and the marketing team updated on the latest products in order to increase sales • Meeting with the sales manager in the organization to plan strategically. • Expanding the customer base by upselling and cross-selling. • Conducting business reviews using CRM programs • Knowing your competition and strategizing accordingly.

• Consistent at meeting all set sales targets. • Working within the brands guidelines and apply Company Policies and Procedures. • Helped pushed the business forward to achieve significant turnover and profitability in all the stores , also helped increase and sustain business growth by achieving sales targets and generating more revenues.

• Improved the employee’s standards in stores by hunting experienced staff and trained them on product knowledge and company SOP. • Control the sales team and the store managers on daily activities , ( Attendance , Daily sales Activities , Actual Sales performance Vs Target sales per day, Month , Quarter, Year ) • Ensure that the training, development and motivation of sales team are implemented as well as coaching and monitoring stores managers to ensure that all employees are encouraged to maximize their capabilities and contributions. •
• Full Coordination with the direct superior on Advertising or Promotional campaigns to improve the sales operation inside stores • Improving the Average Transaction Value ( ATV) and the Unit per Transaction ( UPT ) in order to grow sales profit. • Monitor the Inventory and stocks for each store. • Coordination with Projects Team continuously for the new store opening and plan together.

• Implement the sales strategy to ensure sales targets are met or exceeded in marketplace. • Develop and maintain business relationships with new and existing key clients to expand the sales. • Identify new accounts and customers to sell the brand products into market as wholesaler • Maintain a high-profile presence in the market place through the creation of win-win situations with customers that turn a sales relationship into a long-term commercial partnership. • Control costs to ensure that expenditure is being managed in line with budgets.

:In Season

• Execute and confirm sales orders, following the packing process with logistics and warehouse to confirm shipments delivery details and packing instruction. • Making sure that payment mode either cash ( PDC ) , L/C , bank guarantee, or credit terms are secured by customers to prepare for shipping procedure and deliveries. • Provide the customers with the brand products and technologies updates for the current and new seasons. • Preparing weekly reports for customers status in terms of : payments /collections / stocks by season, Prop orders stocks , pick up rates, shipments and deliveries • Follow up with the finance department to secure the payments in all terms ( LC through banks /Cash transfers/PDC cheques and credit limits • Prepare RBM ( Retail brand marketing ) plans for customers who deserves marketing support in all terms ( POP Items , Marketing visuals either generic or seasonal campaigns. • Provide customers with Nike SIS ( Shop in Shop) concept fixtures inside stores ( Nike section ) after approval of budget and following up the process with the projects team from the beginning till the final installation for the SIS

    :Booking orders-Pre

• Preparing the assortment by store wise and location for each customer. • Prepare history business of the customer and sales report. • Products knowledge & new technologies must be communicated to our customers in showrooms by season through presentation of different categories of the brand from ( FTBL /Running /Men Training /Women Training/Sports wear /Basketball/Tennis/Skate board/Out doors sports, etc…)
• Teaching and advising customers of how to use the electronic catalogue for every pre booking order season in order to place their pre-orders for the season. • Advising about Key styles & different SKU products categories to make their best selection in pre booking orders and then confirming orders through electronic catalogue and make sure that Deadlines and dates are communicated with customers. • Presenting the new seasonal line for each of the customers in the showroom.

• Handling Major Accounts of Above and below the line advertising activities as a Client servicing • Follow up with the clients through satisfying their needs by offering new ideas/ unique designs and providing the best total marketing and advertising solutions. • Main Clients handling : P&G ( Ariel ), Unilever ( Lipton , BBRL), BEL ( KIRI , LVQR), Jamalouki ( Salon Hair Dresser), Wefag( Kopiko Coffee) Al Talayi ( Bridgestone Tires) , Red Sea Mall ( Al Andalusia Mall), Sadia Chicken, La Roya Restaurant & Cafe • Providing the clients with professional marketing and advertising strategies to dominate their categories and brands through all ATL /BTL campaigns . • Building in store shopper marketing presence in synergy with the clients Above the line campaigns • Providing up to date shopper marketing analysis • Capitalizing on the size by adopting flexibility. • Partnering with the client to build strong long term relationships. • Handling All the Payments, Receipts vouchers, Invoices and all Accounting issues for all the accounts. • Following up installations with the production manager , taking photos of final displays to send them to clients • Brief follow up with creative, media, account planning, studio and production. • Understand client and the requirements (Corporate mission, structure and ownership, knowledge, products, and all categories. brands competition) • Understand consumer and get to know the target audience attitudes, behavior, motivation, etc…

• Introductions and presentations to prospective and potential clients. • Follow up with customers/ clients who have potential for growth and increase in business.

• Following up with existing clients

1- Handling and following up the accounts of existing clients completely. 2- Satisfying the clients fully and see what they need ( offering them the best quality of service- time in transit delivery – pickup requests, installing world ship- offering special discounts - providing stationeries.) 3- Following up penetrated clients and see other competitors who are trying to compete with us.

• Visiting new customers ( New prospects)

1- Visiting new direct and indirect prospects and scanning the market through (Public Relations - Service provider) 2- Introducing and presenting the proposals to clients and showing the best image of the company.
3- Following up with customers who have high potential to grow and increase in the business in terms of shipment volume, shipment weight, and revenue monthly basis.

• Handling & Preparing Cash Receipt Vouchers CRV to be collected & Cash Disbursement Vouchers to be paid, making forms and issuing Checks. • Preparing Renewed Policies, Making Endorsements & certificates of Insurance for all lines of business (Property, Marine, A&H, Auto, Financial lines. etc) policies and confirming claims of coverage. • Direct dealing with clients & Preparing Travel Insurance policies for all customers.