Abdullah Alqahtani
Business Administration at University Of Notre Dame - Mendoza College Of Business
United States
Experience

Marketing & Communications Intern (Digital Enablement Channel)
May 2022 - August 2022
• Performed field research to understand customer experience for international shipping processes across physical and digital retail outlets; provided strategic recommendations for process improvement across +3,000 locations to executive leadership, aimed at capturing an additional 2% market share
• Led efforts to identify drivers of the lifetime value of international customers at physical retail outlets, adding a benchmark layer to help prioritize products solutions to increase retention by 5% and minimize acquisition cost by 30%
• Coordinated departmental communications for talent acquisition platforms, developing unique content and improving processing efficiency to decrease the number of unqualified candidates by 10%
Baker Hughes
Quality & Reliability Engineer (Oil/Gas Drilling Projects)
July 2019 - February 2021
• Liaised with Saudi Aramco drilling department on after-sales drilling equipment failures and solved 250+ cases, reducing 75% of downtime and saving $1 million in quarterly revenue losses
• Piloted high-technology tools and used operational data collected on sites to provide strategic recommendations to global teams, revising 100+ company global operation procedures and optimizing equipment designs, leading to a reduction of operation failures by 25%
• Developed three testing methods to accelerate operational equipment maintenance, increasing resources deployment efficiency from 89% to 97%, saving $180,000 of the annual repair budget
• Collaborated closely with internal sales, operations, maintenance, and technical support departments, facilitating operational data exchange by leading a daily review and maintaining the organization resource catalog, allowing full transparency and less than 1% information error rate
Baker Hughes
Field & Remote Operation Engineer (Oil/Gas Drilling Projects)
August 2018 - July 2019
• Established procedures based on major client performance measurements, improving timeliness and quality of client deliverables that led to an improvement in client satisfaction from 91% to 98% and securing 10+ drilling project contracts, adding $1.5 million in total revenue
• Created one centralized best practices manual, which now serves as the company's live guide for technical complications and provides case studies for future projects
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
Arabic
Native
English
Native
Skills
Business Analyst
SQL
Engineering
Python
Project Management
Certified Digital Marketing
Electrical Engineering
Corporate Finance
Data Science
Brand Management
Quality Management
Tableau
Product Management
MATLAB
Business Case Development
Project Development
Quality Assurance
Change Management
Quality Control
RStudio
Drilling Operations
Root Cause Analysis
PLCLogix
C#
Negotiation
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