Hi, I'm Joyce Obienwe !
Contribution &Collections Remittance Officer at AIICO PENSION MANAGERS LIMITED
I am a thoughtful and organized multi-tasker with over 10 years experience in Digital Marketing, Business Communication, Customer Service, Data Analysis, Document Management, Social Media Marketing, Business Operations in Telecommunication, Pension Administration and Logistics. I am detailed, quick-paced, a true team player and successful at improving team productivity, building positive long-term client relationship that foster customer loyalty and retention, database creation and management of client documents
Education
Master of Business Administration (MBA)
Experience
Contribution &Collections Remittance Officer at AIICO PENSION MANAGERS LIMITED
Conversion of Schedule monitor to csv (comma Separated Value) Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Nego...See more
Head of Unit Registration& Doc Management at AIICO Pension Nigeria Limited
Register RSA (Retirement Savings Account) forms and load RSA forms using Teleform Verity and Docuware Establishing new records management systems Developing, maintaining, verifying and evaluating existing systems Overseeing the switch from paper ...See more
Social Media Officer at AIICO Pension Nigeria Limited
Engages in dialogue and monitors customer issues Design and implement social media strategy to align with business goals Monitors trends and encourages adoption of social media tools Stay up-to-date with current technologies and trends in social ...See more
Customer Care Representative at MTN Nigeria Communications Limited (C-O CNSSL)
Support: Establish close working relationships with the Account Partners in order to gain high levels of trade support and loyalty via regular and accurate communication, problem solving, and specialized advice. Identify and resolve Customer's queri...See more
Projects
No projects added
Languages
English
Skills
Communication - Keeping a Customer informed of Progress and advising on Workarounds
Data Analyst
Customer Care and Billing
Digital Advertising
Social Media Advertising
Certified Digital Marketing Consultant
Life Coaching
Teamwork
People Management
Time Management
Multitasking
Project Management
Interests
- Business & Consulting
- Career Guidance
- Media & Communications
- Entrepreneurship
- Hospitality & Travel
- Management & Leadership
- Soft Skills
- Tech & Web3
- Telecommunications
- Personal Development
- Data Science & Math
- Marketing & Social Media