David Banson
International Affairs at Northeastern University
United States
Hi, I'm David Banson!
Customer Service Representative at TCL Ghana Limited
I am a second-year graduate student pursuing a master's degree in International Affairs at Northeastern University. I consider myself to be a part of a dynamic and forward-looking new generation of young Africans seeking opportunity through the acquisition of knowledge and intellectual capacity to improve my immediate surroundings whilst at the same time contributing to the broader world. I have a passion for entrepreneurship, photography, and videography. I seek opportunities to learn and gain experience, so feel free to reach out!
Experience
TCL Ghana Limited
Customer Service Representative
October 2020 - April 2021
• Generated 10 sales per day from online leads through company website and social media pages
• Collaborated with technical team to deliver phone support to over 100 customers on peak days and during peak hours
• Managed data, wrote invoices, assisted with order cancellations and took inventory of products daily
Ghana Association of Japanese Language Teachers (GAJALT)
Sutdent Coordinator
January 2019 - December 2019
• Liaised with leaders in monthly planning of association meetings and programs
• Taught beginner students basic Japanese with available materials such as flashcards
• Built a strong teacher-student relationship by designing a forum for students to share thoughts with 2 other team members
Droppin Technologies
Administrative Assistant
May 2017 - September 2017
• Briefed management with company daily reports by collecting data from team heads
• Provided phone support for over 100 clients a day during peak seasons
• Coached both riders and drivers on daily mobile app usage
• Scheduled daily meetings for managers with potential investors, competitors and clients
• Maintained office records largely with use of Microsoft Excel
Rina's Restaurant
Sales and Marketing Representative
June 2014 - November 2014
• Performed daily tasks such as data entry and stocktaking and contributed thoughts and ideas on critical issues
• Researched and created a list of 100 possible clients for team
• Created marketing promos on company's social media platforms weekly
• Organized events with managers to increase sales by almost 50%
Education
International Affairs
Northeastern University
Graduating in 2023
Certificates & Badges
No certificates or badges added
Projects
SDG 1 and ECOWAS: mapping SDG 1's implementation in the ECOWAS r
•https://storymaps.arcgis.com/stories/8e687fe1419c44909e57299468cf6ce0Co-author
The aim of this project was to review and measure SDG “targets” and “indicators” for implementation while tracking the general progress toward full realization. Using ArcGIS, students were tasked with selecting one of the SDGs and mapping its implementation using methodologies learned in class. Alternatively, we had the option of comparing two or more targets of two selected SDGs. My partner Stephen and I (the ECOWAS delegation) decided to map the implementation of SDG 1 in the ECOWAS region.
Languages
English
Native
Skills
No skills added