Praveen Naik Jathoth
IT Analyst at World Relief
Business Analytics at University of the Pacific
United States
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IT Analyst at World Relief
I am an aspiring Business Analytics professional with a strong analytical skill set and a background in leveraging data for strategic decision-making. As a Certified Scrum Master and experienced Information Technology specialist, I bring a multifaceted approach to driving value through data insights, agile project management, and IT solutions.
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Experience
World Relief
IT Analyst
March 2024 - Present
Provide technical support and resolve hardware, software, and networking issues, ensuring smooth operations across the organization.
Set up and maintain IT equipment, track assets, and support onboarding to create efficient work environments for staff.
Analyze organizational data to identify trends and opportunities, improving IT and operational systems for better decision-making.
Develop and automate performance reports and dashboards, leveraging tools like Power BI and Excel to track key metrics and optimize processes.
Collaborate with leadership to provide actionable insights from program data and social media metrics, improving service delivery and outreach effectiveness.
Assist in implementing new tools and systems, ensuring smooth integration and providing staff training to enhance efficiency.
World Relief
IT Intern
September 2023 - November 2023
Supported the IT Specialist in troubleshooting and resolving technical issues, contributing to improved operational efficiency.
Assisted with the development of IT documentation and user guides, helping to streamline processes and provide clarity for end users.
Participated in IT project planning and implementation, gaining practical experience in managing IT initiatives.
Conducted research on emerging technologies and presented findings to the IT team, aiding in strategic decision-making.
University of the Pacific
Assistant Building Manager
May 2023 - May 2024
Supervised daily operations at the DeRosa Center, ensuring seamless facility management and exceptional customer service.
Orchestrated culturally enriching events, including 'Flavors of India,' the 'Holi' festival, and Prom Night, fostering cultural unity and enhancing the student experience.
Implemented stress-relief activities and managed conference rooms and ballrooms, creating a welcoming and enjoyable environment for students and visitors.
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Languages
English
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