Mornay Elizabeth Schoeman

• Develop a comprehensive, inclusive strategic plan and growth strategy by collaborating with the CEO, senior leadership, and the board of directors
• Collaborate with the CFO to develop a capital plan in line with the organisation's strategy
• Oversee the execution of business initiatives
o Drive decision-making that sustains organisational change
o Facilitate translation of strategic objectives by spearheading multiple parallel projects
o Drive immediate change by creating shared alignment around an organisational vision and culture
o Engender commitment to clear strategic plans
o Clarify the company’s strategy for every business unit and function, ensuring that all employees understand the details of the strategic plan and how their work connects to corporate goals
o Ensure suitable metrics and key performance indicators are in place to measure performance and progress
• Analyse market dynamics, market share changes and product line performance
• Identify strategic risks and help to reduce these risks
• Identify important capital projects, joint ventures, potential M&A targets, and other strategic partnership opportunities. Leverage professional expertise to develop/implement strategic organisational initiatives and future goals
• Consultation and collaboration on corporate culture and strategic support, and policy oversite
• Represent the organisation externally on select committees, boards, initiatives and in the public domain to advance the vision of the organisation
• Participate in the key decision-making of the business

• PESTLE research analysis of the region in relation to branch campus offering and local needs exploration
• Pivoted content and course offering in three months to offer new courses to suit the UAE market
• Oversee adherence to local government (UAE, Dubai) accreditation and attestation processes (KHDA)
• Ensure strategic and operational management of the regional campus to meet institutional business requirements and maximise profitability
• Business and financial analysis concerning market and stakeholder value and business return on investment
• Facilities sourcing, negotiation, and tenant installation, handling all related government office regulatory processes
• Business registration and legal requirements, related PRO function for all employee visas and contracts, onboarding, and cancellations. Managed all HR functions
• Recruited and managed all international operational staff and lecturers to ensure seamless workflow and industry relevance
• Academic management, leadership, quality assurance and product innovation forecasting
• Established and oversee sales and marketing plans and analysis tailored for an international market
• Business networking and relationship building within the UAE creative sector, business, tertiary and secondary education sectors
• SWOT analysis to establish growth and opportunity path, both organisational and product
• Contribute to the growth and expansion of the institution's global footprint and instil an organisational culture
• Create, work within, and administrate budget; planning, and tracking towards targets set

• Refined recruitment, selection, and hiring practices. Strategic management and control through standardised employment contracts created and defined job profiles within a business model aligned organisational structure, and operational workflow, created staffing and talent succession plans with a growth mindset
• Professional development and training; Linking strategy to business innovation model and operational performance processes and systems with keen focus on supporting the institutional strategic plan
• Financial management, payroll, and employee benefits; Human resources administration and system maintenance; Legal compliance - HR governance (ATR WSP, EE, COIDA, (Labour Law) HEQC, OHS (Health and Safety) etc.)
• Established systems and best practice for formalised reporting on industry compliance, cross-departmental policies and procedures, and standard operating procedures that support institution manifesto
• Directed Human Resources practices and objectives to provide employee-oriented high-performance culture through coaching and developmental processes, performance management and “check-in” culture
• Created an Accelerator Programme training initiative for quick and effective onboarding, knowledge check-ins, retention of institutional knowledge, and navigate change management
• Established “Coaching Conversations” for meaningful review and performance management, 360-degree colleague “Unicorn” and “Excellence” awards for peer assessment and celebration
• Originated and led HR practices and objectives to provide employee-oriented, high-performance culture
• Lead and managed the growth strategy in opening a new Durban campus in 2011, facilities TI and employee recruitment
• Create department budget, manage and administer HR budget accordingly