
Hazem Khattab
CEO at HasoubLabs
Microsoft Accelerator Academy
Palestine
Hi, I'm Hazem Khattab!
CEO at HasoubLabs
I am a seasoned leader with over 18 years of experience in strategy management, business development, and customer success. I have a B.A. in Marketing, an international mini-MBA, and certifications in PMP, Customer Success, and Supplier Diversity. My expertise spans guiding organizations through complex transformations, fostering high-impact client relationships, and enhancing operational efficiency. Throughout my career, I've held senior roles—such as CEO, COO, and Strategy Manager—where I led significant initiatives in diverse industries, formed strategic partnerships with global tech leaders, and developed inclusive growth models that drive innovation and market competitiveness. I am passionate about designing data-informed strategies that align with organizational goals and enable sustainable growth.
Experience
HasoubLabs
CEO
September 2024 - Present
Oversees strategic and operational planning to improve service delivery and streamline internal processes.
Expand market reach by implementing targeted initiatives and strengthening client engagement.
Manages partnerships and finances to align with company goals and ensure growth.
Star For Life
SMBs Business Development & Employment JobHub Director
January 2022 - Present
Developing the five-year strategy, including a multimillion-dollar budget
Managing business developers with a portfolio of SMBs and driving their strategy and growth
Generating pipeline of business partners from different sectors, understanding what drives their business and providing a strategic plan to becoming their trusted advisor and influencer
Leading the fundraising to support the cross departments strategy and programs
Providing end-to-end recruitment and hiring services for companies and organizations
Jerusalem High-Tech Foundry
Chairman of the Board
September 2019 - Present
Guided development of a tech community to support students and graduates with training and resources.
Secured partnerships to advance skills development, helping to establish Jerusalem as a tech hub.
Coordinated funding efforts to enhance program offerings for local talent.
Center for Continuing Education - Birzeit University
Lecturer
October 2022 - October 2024
Developed curriculum and taught sports event management courses in partnership with CIES University and FIFA.
Provided students with practical skills in event planning and management.
Contributed to program improvements to support the university’s focus on quality education.
Star For Life
SMEs Business Development & Employment JobHub Director
February 2022 - August 2024
Designed a five-year strategy focused on resource optimization to increase client acquisition and retention.
Directed marketing and recruitment efforts, contributing to customer satisfaction and business expansion.
Built relationships with stakeholders to support organizational initiatives and increase reach.
SFL JobHub
Managing Director
February 2022 - August 2024
Directed small business growth initiatives, focusing on customer service and business development.
Built client relationships and established value-based sales strategies for long-term engagement.
Managed a team of business developers, achieving growth in client engagement.
Co-Impact
Strategy Projects Manager, High-Tech Sector Manager, Community Manager, Key Account Manager
January 2017 - January 2022
Supported development of annual and long-term plans for growth and inclusion in high-tech industries.
Established partnerships with tech companies to advance diversity and inclusion in the sector.
Developed recruitment frameworks and implemented strategies to support organizational growth.
Co-Impact
Strategy Projects Manager| High-tech Sector Manager| Young leadership forum Manager
January 2017 - January 2022
Played an important role in developing annual/long-term strategic plans by supporting and leading a variety of strategic efforts
Managed Key Account Managers and Organizational Consultants of High-tech companies and following up with them on implementing the yearly diversity and inclusion plans
Successfully led the Performance Management function by developing and managing the sector KPI’s infrastructure and the weekly/quarterly/annual performance reports for the CEO
Generated, negotiated, established, and followed up with strategic partnerships and alliances between Co-Impact partners and the companies. (The partners included NGO's, Steering committee working groups, Government Entities, Employers, and Philanthropy)
COOKNET
Co-Founder & COO
January 2016 - January 2020
Developed and deployed national strategy collaboratively with sales and cross-functional teams
Managed regional operational processes to optimize business performance
Analyzed business metrics and conducted data analysis to inform decision-making
Demonstrated strong communication, problem-solving, and project management skills
B2B2C Sales management, recovered lost business opportunities, and increase customers satisfaction
Maintained design requirements and managed implementation of support systems aimed at bottom-line improvement in processes and efficiency of delivery operations
Developed marketing programs integrated with strategies and initiatives to achieve profitably
WeMakeIt
Business Development Manager
January 2015 - January 2016
Located and proposed potential B2B deals by contacting potential partners, discovering, and exploring new opportunities
Signed new business deals by coordinating requirements, developing, and negotiating contracts, and integrating contract requirements with business operations
Planned, managed, and attended business/networking events searching for new opportunities to grow and exceed our company business expectations
Proactively built and identified opportunities and generated expansion opportunities (Up-sell, add-on, etc.)
Updated job knowledge by participating in educational activities, reading professional publications, maintaining personal networks, and joining professional organizations
AVIS
Deputy Zone Manager
January 2004 - January 2015
Managed and inspired my team to deliver best customer service, achieved the challenging financial targets, and improve on the customer satisfaction
Successfully developed new business, managed the entire sales cycle with several large companies, built and refined relationships with customers, staff and key stakeholders
Designed and delivered innovative strategies and exceeded commercial targets
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
Arabic
English
Skills
Customer Engagement
Marketing
Strategy and Leadership
Leadership Development
Operations Strategy and Planning
Leadership
Business Model Development
Operations Management
Strategic Management
Development Management