Hazem Khattab

Oversees strategic and operational planning to improve service delivery and streamline internal processes.
Expand market reach by implementing targeted initiatives and strengthening client engagement.
Manages partnerships and finances to align with company goals and ensure growth.

Developing the five-year strategy, including a multimillion-dollar budget
Managing business developers with a portfolio of SMBs and driving their strategy and growth
Generating pipeline of business partners from different sectors, understanding what drives their business and providing a strategic plan to becoming their trusted advisor and influencer
Leading the fundraising to support the cross departments strategy and programs
Providing end-to-end recruitment and hiring services for companies and organizations

Guided development of a tech community to support students and graduates with training and resources.
Secured partnerships to advance skills development, helping to establish Jerusalem as a tech hub.
Coordinated funding efforts to enhance program offerings for local talent.

Determined goals, productivity targets, and quality and service levels
Managed procurement through selecting suppliers and negotiating prices and terms
Worked with internal and external units to synchronize work and create workflow activities

Developed curriculum and taught sports event management courses in partnership with CIES University and FIFA.
Provided students with practical skills in event planning and management.
Contributed to program improvements to support the university’s focus on quality education.

Designed a five-year strategy focused on resource optimization to increase client acquisition and retention.
Directed marketing and recruitment efforts, contributing to customer satisfaction and business expansion.
Built relationships with stakeholders to support organizational initiatives and increase reach.

Directed small business growth initiatives, focusing on customer service and business development.
Built client relationships and established value-based sales strategies for long-term engagement.
Managed a team of business developers, achieving growth in client engagement.

Developed networking and leadership opportunities for Arab professionals.
Fostered industry alliances to support career growth for members.
Implemented strategies to enhance community engagement.

Supported development of annual and long-term plans for growth and inclusion in high-tech industries.
Established partnerships with tech companies to advance diversity and inclusion in the sector.
Developed recruitment frameworks and implemented strategies to support organizational growth.

Played an important role in developing annual/long-term strategic plans by supporting and leading a variety of strategic efforts
Managed Key Account Managers and Organizational Consultants of High-tech companies and following up with them on implementing the yearly diversity and inclusion plans
Successfully led the Performance Management function by developing and managing the sector KPI’s infrastructure and the weekly/quarterly/annual performance reports for the CEO
Generated, negotiated, established, and followed up with strategic partnerships and alliances between Co-Impact partners and the companies. (The partners included NGO's, Steering committee working groups, Government Entities, Employers, and Philanthropy)

Developed strategies for small and medium businesses to improve profitability.
Created business plans tailored to client needs, covering multiple business areas.
Held regular consultations to guide clients in strategic decision-making.

Led operations to increase customer base and improve service efficiency.
Designed and executed B2B2C marketing initiatives for expansion.
Documented processes to support team performance and scalability.

Developed and deployed national strategy collaboratively with sales and cross-functional teams
Managed regional operational processes to optimize business performance
Analyzed business metrics and conducted data analysis to inform decision-making
Demonstrated strong communication, problem-solving, and project management skills
B2B2C Sales management, recovered lost business opportunities, and increase customers satisfaction
Maintained design requirements and managed implementation of support systems aimed at bottom-line improvement in processes and efficiency of delivery operations
Developed marketing programs integrated with strategies and initiatives to achieve profitably

Provided market research
Mapped corporates and key people who can be a success factor for the project in the MENA region
Consulted and identified new business opportunities in MENA region particularly in Telemedicine

Located and proposed potential B2B deals by contacting potential partners, discovering, and exploring new opportunities
Signed new business deals by coordinating requirements, developing, and negotiating contracts, and integrating contract requirements with business operations
Planned, managed, and attended business/networking events searching for new opportunities to grow and exceed our company business expectations
Proactively built and identified opportunities and generated expansion opportunities (Up-sell, add-on, etc.)
Updated job knowledge by participating in educational activities, reading professional publications, maintaining personal networks, and joining professional organizations

Managed and inspired my team to deliver best customer service, achieved the challenging financial targets, and improve on the customer satisfaction
Successfully developed new business, managed the entire sales cycle with several large companies, built and refined relationships with customers, staff and key stakeholders
Designed and delivered innovative strategies and exceeded commercial targets