Education
Translation
English
Experience
Care Support Expert at Oyster HR
Care Customer Service Specialist at Oyster HR
● Help Oyster customers and team members navigate all aspects of the Oyster platform, including but not limited to helping them with account changes, benefits, time-off, and various types of contracts and document changes. ● Ensured that customer a...See more
Senior Customer Service Specialist at Mos - Banking for Students
● Help Mos customers navigate all aspects of the Mos banking and financial aid product and service, including but not limited to help with financial aid, loans, withdrawals and deposits, and more. ● Responsible for acquisition, activation, creating ...See more
Customer Success Specialist at Hostinger
● Help French, English, and Arabic speaking clients and leads unlock the power of the internet by providing WOW experiences during their journey with Hostinger while they are exploring the world of hosting and accompanying them to grow their projects...See more
Brand protection officer at Fifa World Cup 2018 in Russia
● Served as a trusted member of the team for language translation support in assessing whether various banners and items of clothing constituted infringing material contrary to FIFA’S rights protection program, from Arabic and French to English. ● C...See more
Projects
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Languages
Arabic
Native
English
Professional
French
Professional
Skills
Translation
Copywriting
Graphic Design
Project Management
Creative Writing
Marketing
Organization Culture
Crisis Management
Team Problem Solving
Public Relations
Customer Care
Customer Communication
Customer Experience
Process Development
Interests
- Career Guidance
- Culture
- Future Trends
- Hospitality & Travel
- Management & Leadership
- Soft Skills
- Tech & Web3
- Product Development