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Mohamed Ali El Hadi Benazzouz

Mohamed Ali El Hadi Benazzouz

Care Support ExpertOyster HR

TranslationHigh Arab Institute for Translation

Algiers Algiers Province, Algeria

AboutEventsChannelsMemberships

Hi, I'm Mohamed Ali El Hadi Benazzouz!

Care Support Expert at Oyster HR

Education

Translation

Master's·Graduated in 2019·High Arab Institute for Translation

English

Bachelor's·Graduated in 2016·University of Algiers II

Experience

Care Support Expert at Oyster HR

March · 2023 - Present

Care Customer Service Specialist at Oyster HR

May · 2022 - February · 2023

● Help Oyster customers and team members navigate all aspects of the Oyster platform, including but not limited to helping them with account changes, benefits, time-off, and various types of contracts and document changes. ● Ensured that customer a...See more

Senior Customer Service Specialist at Mos - Banking for Students

November · 2020 - April · 2022

● Help Mos customers navigate all aspects of the Mos banking and financial aid product and service, including but not limited to help with financial aid, loans, withdrawals and deposits, and more. ● Responsible for acquisition, activation, creating ...See more

Customer Success Specialist at Hostinger

January · 2020 - October · 2020

● Help French, English, and Arabic speaking clients and leads unlock the power of the internet by providing WOW experiences during their journey with Hostinger while they are exploring the world of hosting and accompanying them to grow their projects...See more

Brand protection officer at Fifa World Cup 2018 in Russia

June · 2018 - August · 2018

● Served as a trusted member of the team for language translation support in assessing whether various banners and items of clothing constituted infringing material contrary to FIFA’S rights protection program, from Arabic and French to English. ● C...See more

Projects

No projects added

Languages

Arabic

Native

English

Professional

French

Professional

Skills

Translation

Copywriting

Graphic Design

Project Management

Creative Writing

Marketing

Organization Culture

Crisis Management

Team Problem Solving

Public Relations

Customer Care

Customer Communication

Customer Experience

Process Development

Interests

  • Career Guidance
  • Culture
  • Future Trends
  • Hospitality & Travel
  • Management & Leadership
  • Soft Skills
  • Tech & Web3
  • Product Development

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