Sam Bassil
Business Analyst at FireSpeed Solutions
Business Administration at Lebanese American University
Lebanon
Hi, I'm Sam Bassil!
Business Analyst at FireSpeed Solutions
Socials
No social links added
Experience
FireSpeed Solutions
Business Analyst
May 2020 - Present
• System Problem reporting and issue tracking
• Gathering critical information from meetings with various stakeholders and producing reports
• Preparing training session materials
• Writing Reports related to systems and websites
• Testing new websites and mobile applications
Property Finder Lebanon
Customer Care Intern
January 2020 - April 2020
• Call center (inbound and outbound)
• Content quality check to be done per client (price, pictures, description etc.) + Translation
• SalesForce CRM data clean up - Cold calls for data validation
• Quality Score monitoring per client
• Extracting data from assigned tools to create reports
• Coordinating between clients requests and necessary departments
noknok
Content Administrator Intern
June 2019 - January 2020
• Learning the whole system of a retail mobile application
• Working on Microsoft Dynamic ERP (Enterprise Resource Planning) system that handles Finance and
Operations
• Managing the information and photos of all the products on the application
• Price monitoring of all the products on the application across three grocery stores
Education
Business Administration
Lebanese American University
Graduated in 2019
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
Arabic
Native
English
Professional
French
Intermediate
Skills
Atlassian JIRA
ERP
Salesforce management
Kentico