Danny Jones
Shift Supervisor at Starbucks
Urban Planning at Arizona State University (ASU)
United States
Hi, I'm Danny Jones!
Shift Supervisor at Starbucks
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Experience
Starbucks
Shift Supervisor
October 2022 - Present
Increased delivery uptime by 30% by coaching partners on acceptable times to turn off a channel
Helped develop two shifts in sales and inventory expectations to reduce waste utilization and ensure critical items' availability
Facilitated partners in building community relationships and planned a successful community event with the Ranch Triangle Neighborhood Association
Starbucks
Shift Supervisor
October 2022 - Present
Increased delivery up time by 30% by coaching partners on acceptable times to turn off a channel
Helped develop two shifts in sales and inventory expectations to reduce waste utilization and ensure critical items' availability
Facilitated partners in building community relationships and planned a successful community event with the Ranch Triangle Neighborhood Association
Starbucks
Assistant Manager
September 2021 - October 2022
Improved CC from 21 to 50 in six weeks via a continued focus on partner experience and community engagement
Maintained a .01 labor variance by holding partners accountable to time and attendance
Reduced turnover by 10% in one quarter by developing a set of competent trainers
Achieved a 45 OTW weekly score by developing a team of shift leads who used deployment systems and production magnet tools
Created professional relationships with SMs in and out of the district to support the store during the 5-month Management Transition
Created and implemented training plans focusing on a culture change within the store to achieve customer experience excellence
Starbucks
Assistant Manager
September 2021 - October 2022
Improved CC from 21 to 50 in six weeks via a continued focus on partner experience and community engagement
Maintained a .01 labor variance by holding partners accountable to time and attendance and building capability in SSVs
Reduced turnover by 10% in one quarter by developing a set of competent trainers
Achieved a 45 OTW weekly score by developing a team of shift leads who used deployment systems and production magnet tools
Created professional relationships with SMs in and out of the district to support the store during the 5-month Management Transition
Created and implemented training plans focusing on a culture change within the store to achieve customer experience excellence
Qdoba Mexican Eats
Assistant Manager
January 2021 - September 2021
Coached and constructed a new 4-person Shift Management team in a time of critical need
Exceeded Comp goal by 6 points by building Shift capability, holding team members accountable for time and attendance, and retaining all sales channels open
Qdoba Mexican Eats
Assistant Manager
January 2021 - September 2021
Coached and constructed a new 4-person Shift Management team in a time of critical need
Exceeded Comp goal by 6 points by building Shift capability, holding team members accountable for time and attendance, and retaining all sales channels open
Missouri Democratic Party
Deputy Field Organizer
September 2018 - November 2018
Developed interpersonal communication skills by daily making 100 cold calls to ask for volunteers
Managed campaign field office staff
Made 500 recruitment calls a week, with an above-average recruitment rate
Took up the responsibilities of Field Organizer in two emergency cases
Missouri Democratic Party
Deputy Field Organizer
September 2018 - November 2018
Developed interpersonal communication skills by daily making 100 cold calls to ask for volunteers
Managed campaign field office staff
Made 500 recruitment calls a week with an above-average recruitment rate
Took up the responsibilities of Field Organizer in two emergency cases
Aldo Group
Full-Time Sales Lead
May 2018 - September 2018
Cooperated directly with the District Manager and completed a two-week training course in 4 days
Performed Store Manager duties while the company relocated a new Store Manager
Constructed a team of hourly store associates who consistently beat sales records
Chipotle
Service Manager
July 2017 - May 2018
Led an 8-person restaurant crew
Trained replacement Take-out Manager and crew
Acquired all necessary third-party certifications within one week of the job offer
Collaborated with the district manager on a new training course before it was rolled out company-wide, providing feedback to help concentrate the training plan for daily operational success
Adapted sales projections based on trends to keep shift profitability
Education

Urban Planning
Arizona State University (ASU)
Graduating in 2026
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Projects
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Languages
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Skills
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