Meghan Solomon
Marketing Manager at MY Chance Studio
Early Childhood Education at Jefferson Community & Technical College
United States
Hi, I'm Meghan Solomon!
Marketing Manager at MY Chance Studio
Detail-oriented and highly resourceful professional with experience providing efficient support and service to members via chat, phone, text, and email; assist customers and agents with quotes, policy inquiries, and changes; address insurance billing questions and handle inquiries on technical support. Broad knowledge and success in sales, marketplace, fashion, market research, B2C, social media, eCommerce, retail, food, customer service, tutoring, education, nutrition, art, hospitality, childcare, payments, and consumer goods. Seasoned in utilizing customer platforms to ensure proper invoicing, documentation, and remittance; coordinating with sales and customer success to resolve billing and timekeeping issues; invoicing customers according to contractual frequency and terms. Instrumental in conducting account research and analysis on errors and issues, highlighting to management customer accounts at risk of collectability, and preparing and maintaining a clean aging and other reports relating to accounts receivable. Rapidly adapt to latest technologies with proficiency in iOS, GSuite, Canva, Google AdWords, Facebook Ads, Asana, Notion, Slack, Excel, Zoom, Android, Docusign, Salesforce, Hootsuite, and Hubspot.
Socials
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Experience
MY Chance Studio
Marketing Manager
January 2022 - Present
Develop content plans, expand social media communities, and increase brand awareness.
Headed market research efforts to identify the viability of current and upcoming products/services to boost brand reach.
Developed business by brainstorming ideas for new campaigns and implementing robust strategies.
Trader Joe's
Crew Member & Section Leader
October 2018 - August 2020
Monitored and streamlined inventory and merchandising to meet all business requirements and ensure compliance with set standards.
Successfully administered and increased sales for multiple sections.
Organized training for new employees on exceptional customer service as a Safety Committee Member for improving staff skills.
Kroger Stores
Customer Service Team Lead
November 2017 - October 2018
Proficiently conducted deli orders serving 300+ people as per customer specifications, while managing inventory ordering and intake twice weekly.
Expertly coordinated and led training for new employees, including food safety, proper equipment handling, cooking demonstrations, and sanitation.
Boosted revenue by designing and implementing merchandise in line with schematics and promotional sales plans.
Chef Space Kitchen Incubator
Office Manager
September 2015 - July 2017
Launched digital filing systems for current and prospective members, accounts payable, timesheets, training, vendor coordination, and office supplies.
Coordinated and executed: events, marketing material supplements, facility tours, and member lease agreements with CRM.
Oversaw desks of 4 senior executives simultaneously with mail distribution, tracked phone messages, scheduled appointments, and handled email.
Fostered and retained business relationships for accounts of 50+ businesses.
Education
Certificates & Badges
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Projects
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Languages
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Skills
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