KC

Kennedy Chilufya

Regional Systems Analyst III – East and Southern Africa at Family Health International (FHI360)

Cyber Security at Cornell University

Zambia

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Hi, I'm Kennedy Chilufya!

Regional Systems Analyst III – East and Southern Africa at Family Health International (FHI360)

Kennedy Chilufya is an accomplished IT professional with over 18 years of experience in IT infrastructure management, digital transformation, and enterprise systems administration. He has successfully led technology initiatives across 18 countries in the East and Southern Africa region, optimizing IT operations, enhancing cybersecurity frameworks, and implementing cloud-based solutions. Kennedy currently serves as a Regional Systems Analyst III at FHI 360, where he provides strategic IT support, manages enterprise applications, and ensures secure and efficient IT environments. Previously, as IT Manager for the USAID SAFE Project, he spearheaded IT infrastructure development, overseeing network security, vendor management, and business continuity planning. Kennedy holds a Bachelor’s degree in Computing and a Master’s in Business Administration (MBA). His professional certifications include ITIL 4 Foundation, Cyber Security, and VMware vSphere 5.5, demonstrating his expertise in IT service management, cybersecurity, and virtualization. His key competencies include: • IT Infrastructure Planning & Management • Cloud Computing & Virtualization • Enterprise Application Support (Microsoft 365, SharePoint, Entra ID) • Cybersecurity & Data Protection • Network Administration & Security • IT Project Management & Digital Transformation • Project Startups & Close-Outs Kennedy is passionate about leveraging technology to drive operational efficiency, enhance security, and improve digital infrastructure in organizations. He continues to contribute to the IT field by mentoring teams, leading high-impact projects, and staying updated with emerging technologies.

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    Experience

    Education

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    Projects

    Organization-Wide Digitization of Paper-Based Processes

    Project Lead

    Objective: To enhance efficiency, accessibility, and security by digitizing all paper-based processes across the organization. This initiative aims to streamline workflows, reduce manual effort, improve data accuracy, and ensure seamless collaboration across departments.

    Scope & Key Activities:

    Process Assessment & Optimization: Identify and analyze existing paper-based workflows to eliminate redundancies and enhance efficiency before digitization.

    Implementation of Digital Platforms: Leverage enterprise applications such as Microsoft SharePoint, Power Automate, Office 365, and Azure to transition manual processes to digital solutions.

    Automation & Integration: Introduce workflow automation tools to minimize manual interventions and integrate with existing systems for seamless data exchange.

    Security & Compliance: Ensure digital solutions comply with data protection policies, access controls, and regulatory requirements.

    User Training & Change Management: Provide comprehensive training and support to employees to promote adoption and efficient use of new digital tools.

    Performance Monitoring & Continuous Improvement: Regularly assess system effectiveness, gather feedback, and refine digital workflows for optimal performance.

    Expected Benefits: ✔ Increased Efficiency: Reduce process turnaround time through automation and real-time access to data. ✔ Enhanced Collaboration: Enable seamless document sharing and workflow approvals across departments. ✔ Cost Reduction: Minimize paper usage, printing, and storage costs. ✔ Improved Data Security: Ensure controlled access, audit trails, and secure document storage. ✔ Compliance & Audit Readiness: Maintain accurate records with digital tracking and reporting capabilities.

    Languages

    English

    Intermediate

    Skills

    Atlassian JIRA

    Microsoft Office 365

    Office 365

    DNS Server

    Identity And Access Management Consultant

    Microsoft Intune

    VMware ESXi

    Training Employees / Stakeholders

    DHCP Administration

    Microsoft Azure Active Directory

    Administering SharePoint

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