Jana El Khouri

Conduct outreach, vulnerability assessments, and needs analysis for stakeholders and beneficiaries.
Guide and coach beneficiaries through their online business training.
Coordinate for Grant Disbursement.
Provide one-on-one coaching sessions to enhance business performance, mitigate, and overcome challenges and adversities.
Design and deliver training programs on financial literacy, entrepreneurship, business skills, and market access.
Facilitate on-site training sessions and community-based workshops.
Monitor and evaluate beneficiaries progress through follow-ups and assessments of business performance.
Prepare and submit regular reports on training sessions, attendance and performance, topics covered, progress reports, challenges faced by beneficiaries for the organization’s future program development.
Collect and share success stories.
Evaluate and categorize beneficiaries based on their protection risk level.
Provide technical support for the center.
Conduct remote Psychological First Aid.

● Conduct outreach, vulnerability assessments, and needs analysis for stakeholders and
beneficiaries.
● Guide and coach beneficiaries through their online business training.
● Coordinate for Grant Disbursement.
● Provide one-on-one coaching sessions to enhance business performance, mitigate, and
overcome challenges and adversities.
● Design and deliver training programs on financial literacy, entrepreneurship, business skills, and
market access.
● Facilitate on-site training sessions and community-based workshops.
● Monitor and evaluate beneficiaries progress through follow-ups and assessments of business
performance.
● Prepare and submit regular reports on training sessions, attendance and performance, topics
covered, progress reports, challenges faced by beneficiaries for the organization’s future
program development.
● Collect and share success stories.
● Evaluate and categorize beneficiaries based on their protection risk level.
● Provide technical support for the center.
● Conduct remote Psychological First Aid.

Project Manager for GuruHive projects, overseeing planning, execution, and delivery across various scopes of work.
Source leads, contacted clients via calls and emails, and draft proposals to secure new business opportunities.
Manage client relationships, process payments, and handle supplier relations to streamline operations.
Recruit and assemble consultant teams, assigning roles and managing execution to ensure project success.
Plan, manage, and execute operational scopes, including pre-opening and opening support for businesses.
Draft SOPs, operational documents, financial reports, and training curricula, ensuring alignment with industry standards.
Delivered training and coaching sessions to enhance leadership, communication, and operational efficiency.
Lead change management initiatives, performance appraisal system development, and workflow process optimization.

● Project Manager for GuruHive projects, overseeing planning, execution, and delivery across
various scopes of work.
● Source leads, contacted clients via calls and emails, and draft proposals to secure new
business opportunities.
● Manage client relationships, process payments, and handle supplier relations to streamline
operations.
● Recruit and assemble consultant teams, assigning roles and managing execution to ensure
project success.
● Plan, manage, and execute operational scopes, including pre-opening and opening support for
businesses.
● Draft SOPs, operational documents, financial reports, and training curricula, ensuring alignment
with industry standards.
● Delivered training and coaching sessions to enhance leadership, communication, and
operational efficiency.
● Deliver training and coaching sessions to enhance leadership, communication, and operational
efficiency.
● Lead change management initiatives, performance appraisal system development, and
workflow process optimization.
● Provide strategic consultancy in overseeing buildout and interior design changes as a project
manager.
● Conduct business and operations assessments to identify areas for improvement and
optimization.
● Design and implement tailored action plans to enhance team dynamics and leadership
capabilities.
● Develop change management strategies, performance appraisal systems, and workflow
processes.
● Facilitate workshops to strengthen internal communication, talent management, and corporate
strategy.
● Provide guidance on talent management, performance appraisal, and career development.
● Analyze and optimize workflow processes to enhance productivity and resource allocation.
● Offer expert advice on leadership development and succession planning.
● Develop and implement change management initiatives to foster a positive work culture.
● Monitor and evaluate the effectiveness of implemented strategies and recommend adjustments.
● Foster a culture of continuous learning and improvement within client organizations.
● Develop organizational-specific evaluation assessments and provide results.
● Recruit personnel for workplace vacancies.

Manage end-to-end project execution, sourcing leads, contacting clients, drafting proposals, and overseeing payments.
Recruit and lead consultant teams by assigning roles and ensuring smooth execution of projects.
Lead international expansion projects in Ghana, India, and Egypt, overseeing market research and strategic entry.
Spearhead stakeholder relationships, optimize contracts and Standard Operating Procedures (SOPs), and business development strategies.
Conduct financial and market analysis to introduce innovative services and revenue growth opportunities.
Collaborate closely with partners to formulate actionable short and long-term plans.
Managed curricula development for e-learning platforms by ensuring alignment with global standards.
Develop engaging content, scripts, and Multiple-Choice Questions (MCQs) for online business development, soft and hard skills courses.

● Manage end-to-end project execution, sourcing leads, contacting clients, drafting proposals, and
overseeing payments.
● Recruit and lead consultant teams by assigning roles and ensuring smooth execution of projects.
● Lead international expansion projects in Ghana, India, and Egypt, overseeing market research and
strategic entry.
● Spearhead stakeholder relationships, optimize contracts and Standard Operating Procedures
(SOPs), and business development strategies.
● Conduct financial and market analysis to introduce innovative services and revenue growth
opportunities.
● Collaborate closely with partners to formulate actionable short and long-term plans.
● Planned and managed operational scopes, including business assessments, operations
evaluations, and supplier relations.
● Developed and refined operational documents, including SOPs, financial reports, training curricula,
and coaching programs.
● Provided pre-opening and opening support, overseeing buildout and interior design adjustments as
a project manager.
● Manage curricula development for e-learning platforms by ensuring alignment with global
standards.
● Develop engaging content, scripts, and Multiple-Choice Questions (MCQs) for online business
development, soft and hard skills courses.
● Provide expert training and coaching to clients and team members to drive business excellence.
● Drive concept development through immersive discovery tours and strategic online sessions.
● Conduct thorough site visits for meticulous operations assessments and improvement strategies.
● Perform detailed assessments of kitchen and floor layouts for existing and upcoming restaurant
establishments.
● Lead recruitment efforts and conduct interviews to build a talented and dedicated team.
● Manage and execute tasks related to strategic planning and project evaluation.

Initiate lead generation efforts and nurture client relationships through digital channels.
Conduct virtual sales calls and engage in presentations using Zoom platform.
Provide clients with in-depth financial planning insights and expert advice on investment opportunities.
Conduct thorough research to outline and illustrate effective investment and retirement strategies.

● Initiate lead generation efforts and nurture client relationships through digital channels.
● Conduct virtual sales calls and engage in presentations using Zoom platform.
● Provide clients with in-depth financial planning insights and expert advice on investment
opportunities.
● Conduct thorough research to outline and illustrate effective investment and retirement strategies.

Lead the successful rebranding project of Blue Orange to Mina’s Kitchen, through overseeing branding, menu, and operations.
Execute successful Iftar and Suhoor events in Serdaal Ballroom and Terrace.
Manage a 500-seater restaurant (i.e. buffet, A la carte, and bar operations).
Lead a team member of 30 in day-to-day operations and guest experience optimization.
Plan and execute event planning for high-profile catering engagements, including Coca Cola Arena, Airshow, Rugby 7s, IDEX, Meydan, and Weddings.

● Lead the successful rebranding project of Blue Orange to Mina’s Kitchen, through overseeing
branding, menu, and operations (i.e. focusing on concept development, aiding menu, cocktail
creation, supplier’s selection and sourcing, the workflow design and waiters’ areas, development
and training of manuals to adapt the staff to the new concept).
● Orchestrate "Blue Orange" closure and relocation to Banquet Ballroom.
● Execute successful Iftar and Suhoor events in Serdaal Ballroom and Terrace.
● Manage a 500-seater restaurant (i.e. buffet, A la carte, and bar operations).
● Lead a team member of 30 in day-to-day operations and guest experience optimization.
● Drive customer satisfaction by monitoring the quality of the services offered and maintain an
empowered and friendly environment for the team
● Handle recruitment, training, and performance.
● Handle group bookings and devise pricing strategy for group bookings through market analysis.
● Act as an integral in Bubbalicious leaders’ team on the Ground Floor.
● Lead and increase “Westin Pik-Nik Brunch” Revenue by 12%.
● Conduct Budgeting, Profit & Loss analysis (P&L), and Strategic Planning to increase Revenue and
efficiency.
● Plan and execute event planning for high-profile catering engagements, including Coca Cola
Arena, Airshow, Rugby 7s, IDEX, Meydan, and Weddings.

Act as Assistant Manager
Oversee day-to-day operations and handle staffing.
Assist in pre-opening project execution (i.e. SOP development, staffing, Budgeting, and concept creation).
Manage training programs by ensuring operational readiness and seamless team onboarding.
Support Social Media efforts, through promoting the Outlet and tracking trends.

● Act as Assistant Manager
● Oversee day-to-day operations and handle staffing.
● Assist in pre-opening project execution (i.e. SOP development, staffing, Budgeting, and concept
creation).
● Lead project coordination between departments by ensuring timely execution of operational
workflows.
● Manage training programs by ensuring operational readiness and seamless team onboarding.
● Support Social Media efforts, through promoting the Outlet and tracking trends.
● Manage BHAR Breakfast Operation, and focuse on staffing, budgeting, and guest’s satisfaction.
● Create and conduct Ambassador training, development, and weekly events.
● Oversee the wine wall, address guest complaints, and ensure high-end service.
● Assist with P&L review, budgeting, and organize special events within the restaurant.

Rotate within all the departments of the hotel.
Oversee Café Belge, Center Cut Steakhouse, Cake Coffee Shop, and Cara.
Lead project planning and execution for weddings, corporate events, and high-end catering services.
Conduct menu engineering, event planning, and operational assessments to enhance guest experience.

● Rotate within all the departments of the hotel.
● Optimize team operations, staffing, and procedures.
● Manage cross-functional projects across multiple outlets (i.e. Café Belge, Center Cut Steakhouse,
and Cara).
● Oversee Café Belge, Center Cut Steakhouse, Cake Coffee Shop, and Cara.
● Lead project planning and execution for weddings, corporate events, and high-end catering
services (i.e. events, promotions, corporate luncheons, and menu collaborations).
● Assist sales and catering departments by contributing to efficient department operations and
increase of leads.
● Direct recruitment, training, supervision, personnel documentation and disciplinary actions.
● Conduct menu engineering, event planning, and operational assessments to enhance guest
experience.
● Assist the culinary team in quarterly menu development and promotional dishes

Manage sales team coordination (i.e. shooting and catering schedules, database management, and communication with kitchens, rental companies, and associates).
Conduct sales calls, negotiate, and prepare proposals and contracts.
Ensure proper catering equipment/material availability and organize site inspections.

● Manage sales team coordination (i.e. shooting and catering schedules, database management,
and communication with kitchens, rental companies, and associates).
● Conduct sales calls, negotiate, and prepare proposals and contracts.
● Ensure proper catering equipment/material availability and organize site inspections.