Fatumata fofana
Project Manager at Downtown Emergency Service Center (DESC)
Project Management at Strayer University
United States
Hi, I'm fatumata fofana!
Project Manager at Downtown Emergency Service Center (DESC)
Seasoned professional with over seven years of progressive experience in talent management, governance, and leadership development. Skilled in designing and implementing strategic human resources policies, I am committed to fostering organizational effectiveness by integrating talent development and performance management frameworks. Seeking the Chief Talent Management Officer role to contribute my expertise in building a high-performance culture and aligning HR strategies with organizational goals.
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Experience
Downtown Emergency Service Center (DESC)
Project Manager
January 2022 - Present
Lead a multidisciplinary team of case managers providing clinical support to over 2,000 clients, focusing on improving community well-being and addressing systemic barriers to services. Develop and implement operational frameworks that streamline administrative and clinical processes, boosting team efficiency by 25%. Partner with project managers to design and execute strategic initiatives across security, housing, and healthcare sectors, ensuring alignment with organizational objectives. Coordinate staff training programs, building a high-performance team capable of adapting to complex social and regulatory challenges. Manage budgets and resources for multiple projects, achieving cost efficiency while meeting all service delivery KPIs. Spearhead regular compliance audits to ensure adherence to local, state, and federal regulations, mitigating operational risks. Completed Leadership in Sustainable Development training and Medication Administration Training. Expertise in regulatory compliance and program governance through continuous learning and professional development efforts.
Supportive Behavioral Resources
Home-Based Services Manager
January 2022 - December 2022
Directed strategic HR transformation efforts within the Home-Based Services department, focusing on equitable service delivery and stakeholder alignment. Designed performance metrics, achieving a 30% improvement in reporting accuracy. Played a critical role in succession planning by mentoring and building capacity among junior managers.
SPIN (Special People in Northeast)
Team Lead
January 2015 - December 2022
Innovatively led talent management strategies including staff onboarding, career development, and internal mobility initiatives. Designed internal audits and procedural reviews, driving a 30% reduction in operational inefficiencies. Collaborated with governance bodies to create holistic talent and performance management solutions.
Education
Certificates & Badges
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Projects
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Languages
English
French
Skills
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