Fatumata fofana

Lead a multidisciplinary team of case managers providing clinical support to over 2,000 clients, focusing on improving community well-being and addressing systemic barriers to services. Develop and implement operational frameworks that streamline administrative and clinical processes, boosting team efficiency by 25%. Partner with project managers to design and execute strategic initiatives across security, housing, and healthcare sectors, ensuring alignment with organizational objectives. Coordinate staff training programs, building a high-performance team capable of adapting to complex social and regulatory challenges. Manage budgets and resources for multiple projects, achieving cost efficiency while meeting all service delivery KPIs. Spearhead regular compliance audits to ensure adherence to local, state, and federal regulations, mitigating operational risks. Completed Leadership in Sustainable Development training and Medication Administration Training. Expertise in regulatory compliance and program governance through continuous learning and professional development efforts.

Directed strategic HR transformation efforts within the Home-Based Services department, focusing on equitable service delivery and stakeholder alignment. Designed performance metrics, achieving a 30% improvement in reporting accuracy. Played a critical role in succession planning by mentoring and building capacity among junior managers.

Managed end-to-end daily operations, emphasizing leadership in staff performance and mentorship programs. Streamlined operational planning, achieving 10% cost efficiencies while maintaining service excellence.

Innovatively led talent management strategies including staff onboarding, career development, and internal mobility initiatives. Designed internal audits and procedural reviews, driving a 30% reduction in operational inefficiencies. Collaborated with governance bodies to create holistic talent and performance management solutions.