Abdulhamid haj taha

Evaluate planned/ad-hoc event, sponsorship and CSR proposals of external entities
Arrange for new activities that contribute in achieving company strategy to improve Syriatel stature, in coordination with concerned parties
Coordinate with concerned parties to submit PO (Purchase Order) for event needed materials and services (projectors, sound systems, decoration materials, etc...)
Conduct post evaluation for the event, Sponsorship & CSR requests and prepare the needed reports accordingly
Maintain professional relationship with all external entities and agencies
Study and prepare report about all events and CSR activities implemented from other companies within Syria and send it to Event & Sponsorship HOS
Coordinate with concerned for advertising issues (Branding, logo, designs, media Coverage) related to the event
Ensure sending the event announcement e-mails to all concerned prior the launching date in coordination with concerned parties
Ensure posting event photos & other materials after or during the event on Syriatel Website, Intranet, Social Network and appropriate media channels in coordination with concerned parties
Monitor all events from preparation process till closing to ensure that events’ implementation is aligned with the agreed contract/check list
Maintain records of events proposals along with their evaluation status whether accepted or declined
Ensure up to date archiving of all resulted documents and invoices
Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company’s goals and corporate objectives
Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork
Contribute to the continuous improvement of Syriatel Quality Management System

Respond, handle and follow up customer inquiries and provide customers with information about Syriatel offers, services and products through (phone call or Syriatel Online Channels, External e-mails, SMS, etc.) with excellent quality
Promote and sell RBT songs through answering DJ calls and SMS in a professional manner
Handle Corporate calls and respond to their inquiries in adequate manner
Respond to customers inquiries related to ISP & Internet Service Provider service in a professional manner
Register customers’ complaints related to service, inquiries and suggestion on the related system to be handled by concerned party
Report all detected problems whether it related to customers feedback or system errors to the direct line of authority
Respond to abusing calls professionally and report all cases to direct line of authority
Call back all DJ abandoned calls
Receive all requests related to coverage complains via (Calls, POS, Self App, etc.)
Check Section & Individual objectives on regular basis and effectively participate in achieving them to ensure successful contribution to company’s goals and corporate objectives
Participate in conducting the OJT for new team members and promote a culture of knowledge transfer, cooperation and teamwork
Contribute to the continuous improvement of Syriatel Quality Management System

Prepare and maintain financial records, including balance sheets, income statements, and cash flow statements.
Manage accounts payable and receivable, ensuring timely payments and collections.
Conduct regular financial audits and provide detailed reports on financial performance.
Prepare and file tax returns, ensuring compliance with all relevant tax laws and regulations.
Analyze financial data to identify trends, variances, and opportunities for improvement.
Provide financial advice and support to clients, helping them make informed business decisions.