Abdullah Fayyaz Afzal
Key Account Manager at Procural
Business Information Systems at University of Bahrain
Bahrain
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Earn your badgeHi, I'm Abdullah Fayyaz Afzal!
Key Account Manager at Procural
I am Bahraini graduate in BSC IT Information System from University of Bahrain (Graduated-2022). I have excellent communication skills, Managing Key Accounts skills, Customer onboarding skills, customer success skills, IT admin skills, IT customer support, IT sales, Business development enabling me to effectively communicate with a wide range of people. Open for opportunities to pursue my career.
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Experience
Procural
Key Account Manager
Present
Educate new or existing customers.
Help solve technical problems, and ensure the smooth adoption of products.
Develop and maintain relationships with key clients to ensure ongoing business.
Stay up-to-date on technology trends and developments.
Ensure customer's satisfaction with their inquiry.
Answering inbound calls from clients and provide tech support.
NorthStar Technology
IT Sales Consultant / Business Development
November 2022 - January 2024
Identify and pursue new business opportunities.
Meet with clients to understand their IT needs.
Develop and maintain client relationships.
Stay up-to-date on technology trends.
Work closely with technical teams to ensure proposed solutions meet requirements.
Create and deliver sales presentations and proposals.
Negotiate contracts and pricing.
Meet or exceed sales targets and quotas.
Spatial technology solutions
Customer Technical Support Specialist
April 2022 - October 2022
Provide technical assistance and support for hardware, software, or IT issues.
Handling Admin account duties.
Replying to customers' technical queries.
Conduct on-site visits if required.
Streamline the ticketing cycle.
Customer success calls & emails.
Education
Business Information Systems
University of Bahrain
Graduated in 2022
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Projects
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Skills
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