Zainab Muhammad
Executive Assistant at Exquis App Factory
Visual Communication at ALX AFRICA
Nigeria
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Executive Assistant at Exquis App Factory
Enthusiastic and detail-oriented Certified Virtual Assistant with over 3 years of experience supporting C-level executives in fast-paced environments. I excel at managing complex schedules, prioritizing tasks, and handling confidential information with care. With strong communication and interpersonal skills, I build meaningful relationships with stakeholders at all levels.
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Experience
Exquis App Factory
Executive Assistant
March 2021 - Present
Managed executive's schedule and provided comprehensive administrative support.
Managed communications and improved customer satisfaction by 60%.
Prepared and edited various documents, reducing document retrieval time by 25%.
Coordinated special projects and events, improving project completion rates by 30%.
Served as primary liaison, increasing interdepartmental efficiency by 25%.
Collaborated with cross-functional teams, improving project turnaround time by 20%.
Exquis App Factory
Executive Assistant
March 2021 - Present
Managed the executive's schedule, provided comprehensive administrative support, including calendar management, travel arrangements & itineraries, and meeting coordination.
Managed incoming and outgoing communications, screening calls, responding to emails, drafting correspondence and customer support.
Prepared and edited presentations, reports, data entry and other documents.
Coordinated special projects and events, developed a comprehensive project-tracking system.
Served as the primary liaison for executive managers by streamlining communication.
Collaborated with cross-functional teams and actively engaged with members from various departments.
Excelerate
Intern & Project Manager
August 2024 - October 2024
Developed project plans including scope, schedule, and budget.
Managed project budgets and ensured financial accountability.
Communicated project status, risks, and issues to stakeholders.
Tracked tasks, monitored, and coached team members.
Implemented Agile methodologies.
Negotiated contracts and managed vendor relationships.
Conducted post-project evaluations.
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