Vivian Omondi
Senior Sales Consultant at Maisha Meds - SaaS
Commerce at Jomo Kenyatta University of Agriculture & Technology
Kenya
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Senior Sales Consultant at Maisha Meds - SaaS
Dedicated Sales Executive and Customer Experience Specialist with over a decade of experience in driving business growth, managing client relationships, and optimizing sales performance. Proven ability to increase revenue by 33%, expand market share by 20%, and boost customer satisfaction by 47%. Adept at strategic partnerships, lead generation, and cross-departmental collaboration. Skilled in Salesforce, HubSpot, and Zendesk, with a strong background in the SaaS environment. Committed to delivering exceptional service and fostering long-term client loyalty through effective communication and innovative solutions.
Experience
Maisha Meds - SaaS
Senior Sales Consultant
April 2024 - Present
Initiated and nurtured strategic partnerships, leading to an 11% increase in overall revenue.
Organized participation in industry events, raising brand awareness and generating over 300 new leads.
Implemented targeted lead generation tactics, resulting in a 13% increase in qualified leads.
Conducted detailed market analysis to identify new opportunities, successfully expanding the target audience by 10%.
Delivered compelling product presentations to prospective clients, achieving a 63% success rate in closing deals.
Managed and coached a team of eight sales consultants, providing training, motivation, and rewards.
Participated in cross-departmental teams to drive product enhancements based on customer feedback.
Novartis Pharmaceuticals
Medical Sales Representative
October 2020 - April 2024
Developed strategies to drive growth and expand business, achieving a 33% contribution to team sales.
Successfully introduced a Heart Failure drug in Kenya Navy and Mariakani Barracks.
Engaged with an average of 50 medical professionals weekly, providing comprehensive product knowledge.
Organized continuous medical education events.
Collaborated with other departments to gather feedback and address objections.
Conducted weekly performance reviews for various accounts.
Micro Labs Limited
Medical Sales Representative
January 2014 - June 2016
Managed sales for hypertension and diabetes products.
Launched a new range of hypertensive products.
Consistently delivered on Key Performance Indicators set by management.
Implemented strategic sales initiatives.
Received the prestigious Trips Award to Dubai in both 2015 and 2016.
AstraZeneca
Medical Sales Representative
July 2006 - September 2020
Managed post-sales support for Hypertension, Diabetes, Gastro-intestinal, and Asthma products.
Provided detailed product knowledge and demonstrations to medical professionals.
Ensured client satisfaction by addressing concerns promptly.
Participated in medical conferences, effectively promoting the company’s product range.
Developed and maintained professional relationships with clients.
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
Professional
Swahili
Professional
Skills
Stakeholder Engagement
Developing Partnerships
Event Co-ordination
B2B Sales
Collaboration and Social Networking
Strategic Communication
Sales and Marketing
Strategic Alignment
Medical Assistance