Menna Eladawy
Programming at The French University in Egypt - UFE
Egypt
Hi, I'm Menna Eladawy!
Sales Agent at MCS Medical Company
Proven ability to enhance loyalty and satisfaction, consistently meeting performance quotas. Excels in providing exceptional service to clients; especially skilled at handling challenging customers. Skilled in prioritizing tasks and managing time effectively in high-pressure environments, with CRM proficiency.
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Experience
MCS Medical Company
Sales Agent
April 2024 - October 2024
Achieved a 15% increase in territory sales within six months by building strong relationships with healthcare professionals.
Delivered product training and support to medical staff, enhancing customer satisfaction and adoption rates by 25%.
Gathered and analyzed customer feedback to improve product features, resulting in enhanced client satisfaction and a 10% increase in repeat orders.
Teleprosolutions Company
Sales Agent
January 2024 - March 2024
Accomplished a 25% growth in sales over six months by implementing targeted customer engagement strategies.
Improved customer retention rates by 30% through personalized follow-ups and tailored solutions
Converted 50+ new leads, contributing to overall team sales goals.
Zilastore.eg
Customer Service Representative
January 2022 - January 2023
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Programming
The French University in Egypt - UFE
Graduating in 2026
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Skills
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