Nisreen Taha
Electrical Engineering at Benha higher institute of technology
Egypt
Hi, I'm Nisreen Taha!
Head of Sales Support, Project Expert & MRO Business in Alexandria & Oil and Gas Sector at WIKA Group
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Experience
WIKA Group
Head of Sales Support, Project Expert & MRO Business in Alexandria & Oil and Gas Sector
May 2013 - August 2023
Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities. Managed team of 5 staff (responsible for Egypt, Africa and Asia, Calibration services), driving performance with motivational strategies to exceed sales targets. Grew annual revenue by 180% with targeted sales and marketing strategy with my team. Conducted thorough risk assessments to identify potential challenges in proposed projects. Trained and guided junior staff to boost productivity and develop technical skills. Quickly learned and applied new skills to daily tasks, improving efficiency and productivity. Successfully delivered on tasks within tight deadlines. Improved efficiency and productivity by acquiring new skills. Used critical thinking to break down problems, evaluate solutions and make decisions. Developed technical solutions by analyzing customer needs and project objectives. Prepare competitive offers for projects, tenders for Oil & gas sector, and direct inquiries and responsible for preparing the stock for our distributor. Order processing for awarded projects, tenders and direct inquiries. Preparing the project documentations and data books Negotiate with the suppliers to get the best offers Provided considerate sales aftercare for maintained client satisfaction Build rapport with new existing customers to boost client retention.
WIKA Group
Head of Sales Support, Project Expert & MRO Business in Alexandria & Oil and Gas Sector
May 2013 - August 2023
Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities. Managed team of 5 staff (responsible for Egypt, Africa and Asia, Calibration services), driving performance with motivational strategies to exceed sales targets. Grew annual revenue by 180% with targeted sales and marketing strategy with my team. Conducted thorough risk assessments to identify potential challenges in proposed projects. Trained and guided junior staff to boost productivity and develop technical skills. Quickly learned and applied new skills to daily tasks, improving efficiency and productivity. Successfully delivered on tasks within tight deadlines. Improved efficiency and productivity by acquiring new skills. Used critical thinking to break down problems, evaluate solutions and make decisions. Developed technical solutions by analyzing customer needs and project objectives. Prepared competitive offers for projects, tenders for Oil & Gas sector, and direct inquiries and responsible for preparing the stock for our distributor. Order processing for awarded projects, tenders and direct inquiries. Prepared the project documentation and data books. Negotiated with the suppliers to get the best offers. Provided considerate sales aftercare for maintained client satisfaction. Built rapport with new and existing customers to boost client retention.
WIKA Group
Senior Sales Support
January 2006 - May 2011
Secured new business contracts worth $500K, contributing to a 15% annual growth rate through strategic client presentations. Boosted sales performance by 20% through detailed market analysis and accurate sales forecasting, allowing for more effective targeting of high-value clients. Conducted in-depth market research, identifying 3 key emerging market segments that led to a 25% increase in qualified sales leads. Resolved escalated customer issues with a 90% success rate, enhancing customer satisfaction scores and increasing repeat business by 10%. Delivered high-impact sales pitches that generated a 30% increase in revenue, securing multiple new contracts with key clients in the oil and gas sector. Collaborated with manufacturers to ensure precise product specifications, reducing order errors by 15% and increasing order fulfillment efficiency. Customized client orders to align with shifting business needs, achieving a 20% boost in client loyalty and repeat orders through tailored product offerings. Delivered personalized aftercare that maintained a client satisfaction rate of 95%, directly contributing to a 15% increase in customer retention. Established strong client relationships, improving retention rates by 12% and fostering long-term partnerships with major accounts. Presented targeted proposals that led to the acquisition of 5 major clients, enhancing revenue growth by 18% in key strategic markets.
SiliconExpert
Electronics Engineer
June 2000 - October 2001
Enhanced data accuracy by meticulously reviewing and correcting errors. Conducted regular audits to maintain high standards of data integrity. Transferred data from paper formats into database systems using keyboards, data recorders and optical scanners. Generated weekly and monthly reports for managers. Researched missing and outdated information provided to maintain updated records Performed routine data backups to avoid information and file loss.
SiliconExpert
Electronics Engineer
June 2000 - October 2001
Enhanced data accuracy by meticulously reviewing and correcting errors. Conducted regular audits to maintain high standards of data integrity. Transferred data from paper formats into database systems using keyboards, data recorders and optical scanners. Generated weekly and monthly reports for managers. Researched missing and outdated information provided to maintain updated records. Performed routine data backups to avoid information and file loss.
Education
Certificates & Badges
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Projects
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Languages
Arabic
English
French
Skills
No skills added
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