Opeyemi Adejumo
Media Intern at Muhri International Television (MITV), Lagos
Mass Communications at Adekunle Ajasin University
Nigeria
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Media Intern at Muhri International Television (MITV), Lagos
Versatile professional with experience as a Customer Service Specialist, Broadcast Journalist, and Communication Specialist. Skilled in providing exceptional customer support with strong communication, empathy, and patience. Proven ability to create compelling written content, conduct thorough research, and ensure factual accuracy in reporting. Strong organizational and time management skills, with a talent for multitasking and prioritizing tasks effectively. Demonstrates adaptability, effective teamwork, and problem-solving in fast-paced environments.
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Experience
Muhri International Television (MITV), Lagos
Media Intern
April 2017 - Present
Conducted research to support news stories, marketing campaigns, or projects.
Wrote articles, social media posts, blogs, and other content under supervision.
Managed and updated social media accounts, including scheduling posts and engaging with followers.
Assisted with the production of video, audio, and other multimedia content.
Handled administrative duties such as organizing files, scheduling meetings, and managing communications.
Assisted in planning and coordinating events, press conferences, or promotional activities.
Created basic graphics and visuals for social media, articles, or presentations.
Kept track of media trends, news developments, and social media activity to inform content strategies.
Reviewed and edited content for accuracy, grammar, and style.
Worked closely with various departments, such as editorial, marketing, and PR, to support projects.
Participated in training sessions, workshops, and meetings to gain industry knowledge and skills.
Ogoga Palace - National Youth Service Corps
Communication Specialist
Present
Created comprehensive communication plans to align with organizational goals.
Produced high-quality written content for press releases, articles, newsletters, and other publications.
Built and maintained relationships with media outlets and handled media inquiries.
Managed communication during crises to maintain a positive public image.
Created, curated and managed content on social media platforms to engage with audiences.
Facilitated effective communication within the organization to ensure alignment and collaboration.
Organized press conferences, media events, and other public relations activities.
Ensured consistent and clear messaging that aligns with the organization's brand identity.
Engaged with stakeholders, including customers, employees, partners, and the public.
Created visual content and multimedia presentations to support communication efforts.
Radio AAUA 90.3 FM, Akungba Akoko
Broadcast Journalist
Present
Investigated and gathered information on current events and news stories.
Crafted clear, engaging, and accurate scripts for broadcasts.
Delivered news reports live on television or radio.
Interviewed subject experts and witnesses to gather firsthand information.
Edited video and audio segments to produce cohesive and compelling news stories.
Verified information to ensure accuracy and credibility of news reports.
Reported from various locations, often under tight deadlines and challenging conditions.
Worked closely with producers and other team members to plan and execute broadcasts.
Operated cameras, microphones, and other technical equipment for live and recorded segments.
Interacted with the audience through social media, public appearances, and other platforms.
Globacom Telecommunications
Customer Service Specialist
Present
Addressing questions and concerns via phone, email, chat, or in-person.
Troubleshooting and resolving customer complaints and problems promptly and effectively.
Keeping accurate records of customer interactions, transactions, comments, and complaints.
Offering detailed information about products and services to customers.
Building and maintaining positive relationships with customers.
Gathering customer feedback to improve products, services, and customer experience.
Handling orders, returns, refunds, and exchanges efficiently.
Continuously improving knowledge of products, services, and customer service technique.
Identifying opportunities to recommend additional products or services to customers.
Working with other departments to resolve issues and improve customer service processes.
Following company policies, procedures, and standards in all customer interactions.
Education
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