Trovel Kumi Addo
Hospitality Human Resource Management at University of Minnesota, Carlson School of Management, USA (Coursera)
Ghana
Hi, I'm Trovel Kumi Addo!
Conference Reporting at Delegation of German Industry & Commerce in Ghana (AHK)
As a highly motivated and quick learner with a proactive mindset, I bring to the table a strong sense of initiative and efficiency. I am capable of working autonomously and adapting seamlessly to changing environments, I thrive in scenarios that demand versatility and innovation. My excellent communication and interpersonal skills enable me to collaborate effectively with individuals from diverse experiences, nationalities, and backgrounds, showcasing my adeptness as a team player. I possess a natural sense of leadership, I am result-oriented and approach challenges with an adventurous spirit. I am seeking opportunities to contribute my skills and expertise to a fast-growing, reputable firm or organization. Eager to take on new challenges, I aim to add significant value to the growth of the institution. My goal is to contribute meaningfully to the realization of the organization's goals and aspirations while continuously enhancing and refining my skills through continuous learning and professional development.
Socials
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Experience
Delegation of German Industry & Commerce in Ghana (AHK)
Conference Reporting
October 2023
Attended a two-day conference organized by the Delegation of German Industry & Commerce in Ghana Engaged with heads of companies in the German and Ghanaian Energy, Waste Management and Recycling Sector on various aspects of sustainable development, involving a striking balance between environmental, economic, and social objectives Drafted a full report on the theme for the year, “Leading a Sustainable Transition” for the West African Clean Energy & Environment Trade Fair & Conference (WACEE ‘23)
Delegation of German Industry & Commerce in Ghana (AHK)
Conference Reporting
October 2022
Attended a two-day conference organized by the Delegation of German Industry & Commerce in Ghana Engaged with heads of companies such as KNAUF Ghana, MC Bauchemie Ghana Limited, Serendipalm Ghana and others on the importance of business success in finance, agriculture, construction, and automotive sectors Drafted a full report on the theme for year, “Resilient Education and Training for Business Success”
State Interests & Governance Authority (SIGA)
Administrative Support Officer (HR & Administration)
January 2022 - December 2023
Keeping track of critical HR deliverables for Quarterly Reports Assisted with policy drafting and implementation Assisted with comprehensive onboarding and training for new employees resulting in high employee retention and satisfaction Assisted in using data analysis to establish an attrition rate report to evaluate factors of employee turnover Updating job descriptions Perform office administrative tasks such as drafting memos, handling office mails, transcribing meeting agendas, compiling data, creating reports, ordering office supplies, electronically and hard copy filing system Work with Human Resource Manager in selecting candidates for recruitment and scheduling interviews Provide administrative and valuable support to Executive Management by handling ad-hoc tasks with efficiency and accuracy Serve as a link between Human Resource Manager and employees by answering questions, communicating decisions, and helping to resolve work related matters Providing critical insights to key performance indicators and enabling data driven decisions Devised a streamlined system for organizing relevant documents Actively participated in regular meetings and effectively communicated to team members
Top Africa Music Company
Internship
January 2021 - December 2021
Coordinate good communication skills between Dubai and Ghana Using digital marketing skills to reach out to target audiences for clients in Dubai Using public relations skills to persuade clients to patronize our advertising and social media promotional skills for their businesses
Top Africa Music Company
Country Director
January 2019 - December 2021
Proactively addressed and resolved customer complaints, ensuring prompt resolution, maintaining high customer satisfaction Delegate with music artistes for music promotion and advertising Interact with clients on music advertising and promotion Accurately processed payment transactions and delivered bills to customers, providing timely and efficient customer service Coordinate music events for the company
Education
Certificates & Badges
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Projects
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Skills
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