Esayas Abebe

Streamlined stock management and inventory control
Implemented communication channels
Provided updates on reserved stock
Optimized parts utilization
Prioritized crucial parts
Facilitated ordering of VOR parts
Monitored stock availability and demand
Maintained communication with Toyota Motor Corporation

Conducting service performance analysis to assess and evaluate the daily, monthly and annual sales performance of each branch.
Work closely with section supervisors and branch service managers and improving the communication among sections to support internal parts and labor sales of each branch.
Implementing effective parts and service synchronization which involves establishing processes and systems to ensure efficient coordination of parts and service activities to meet their internal and external sales target.
Conduct in-depth throughput and performance targets analysis to identify areas for improvement and optimize branches operational efficiency.
Evaluate whether both internal and external sales target of the branches have been met by evaluating goal attainment to determine the effectiveness of their strategies and make necessary adjustments if needed.
Analyze efficiency and utilization of assets on hand to identify asset improvement areas to maximize their sales.
Track and analyze sales performance of branches against the target on daily, monthly and yearly basis as required.
Create a comprehensive SOP for handling customer and supplier feedback to ensure efficient processes.
Developing service department policies and procedures to align with the company's overall goals and objectives.

Streamlined stock management and inventory control of parts across all branches using the Cdk Autoline system to maintain balance for both internal and external part sales of the company.
Implemented efficient and effective communication channels to optimize the distribution of parts across all branches.
Provided daily updates on reserved stock details of the main branch and shared with other branches to facilitate their internal demand parts sales.
Optimized parts utilization and minimized downtime due to parts shortages across all branches, maximizing internal and external part sales for the company.
Prioritized crucial parts and facilitated their swift delivery to the branches as per their request.
Facilitated the ordering of VOR (Vehicle Off Road) parts and ensured proper follow-up with Toyota Motor Corporation to fulfill both internal and external part sales demand.
Thoroughly monitored stock availability and customer parts demand across all branches, and prepared new orders to fulfill both internal and external part sales demand.
Maintained strong communication with Toyota Motor Corporation to ensure timely arrival of ordered parts as per the estimated date of arrival.

Direct part sales
Accurate parts identification
Provided parts estimation and proforma
Developed knowledge of Toyota and Suzuki parts
Supported vehicle maintenance and repairs
Reported sales data and feedback

Direct part sales for individual, governmental, NGO, Insurance and other type of customers.
Accurately identify the required parts and accessories based on the customer's needs.
Provide parts estimation and proforma for all types of customers.
Develop in-depth knowledge of the Toyota and Suzuki part number systems.
Stay up to date with the latest products, features, and technical specifications of the parts.
Utilize this product knowledge to provide informed recommendations to customers.
Collaborating with the service and workshop teams to support vehicle maintenance and repairs.
Reporting sales data, customer feedback, and other relevant information to the management.