Joyce Danyo
Office Manager at Overseas Students House
Master of Business Administration (MBA) at Ghana Institute of Management and Public Administration
Ghana
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Office Manager at Overseas Students House
A detail-oriented and results-driven Marketing professional with great organisational, communication and problem solving skills. Passionate about providing superior service quality and excellent customer service. With over 10 years experience in diverse industry- education, hospitality, manufacturing, aviation, financial, security, engineering and oil & gas industry. I have versatile skillset due to my professional background, as well as vast exposure to several industries. I am an audacious, curious, fun loving (the life of a party) and a life-long learner. Count me in if it has to do with designing marketing communications, organising marketing events and enriching customer experience.
Experience
Overseas Students House
Office Manager
February 2022 - Present
- Serves as the first point of contact for the organisation, attends to all walk-in clients, listen to their needs or grievance. Upselling of the firms products/ services to clients.
- Facilitates meetings with internal and external customers.
- Ensures the office and equipment are well-maintained and in good shape at all times.
- Assists in university open-day event planning and hosting guests.
- Assists prospective students with university application and visa application in UK, USA and Malta. Help in writing application essays (Statement of Purpose) and also understanding the entire admission and visa processes.
- Provides career guidance to students on course selections and career planning.
- Offers travel advisory services to successful applicants.
Cummins Inc
Executive Assistant/ Administrative Associate
September 2019 - September 2021
- Transcribed, typed, formatted and
proofread a variety of material (e.g.,
correspondence, invoices, contracts, meeting minutes, reports, speeches, and presentations) using word processing, presentation, graphics and spreadsheet software - Coordinated internal and external
meetings. This included scheduling
meeting times, large-size townhall
(900+ participants); making complex travel arrangements for the Executive Director- Cummins Africa & Middle East-Distribution Business); and ensured that various meeting amenities are available. - Managed the appointments and
schedules of staff in the unit. - Used office equipment such as
photocopiers, scanners and printers. - Performed other administrative tasks such as distributing incoming
mail, preparing outgoing mail, filing,
maintaining office supplies or other
inventory, - Bank reconciliation and Travel expense reporting in Concur; and manual reporting to the local finance team.
G4S Ghana
Guard Receptionist
October 2018 - September 2019
- Acting as the face of Cummins Ghana.
- Performed clerical duties to support the Sales Team.
- Provided administrative support to Safety department
- Forwarded client feedbacks to the Sales department.
- Ensured the security of Cummins people, products, premises and properties.
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
Professional
French
Beginner
Skills
Data Analytics
Project Management
Customer Experience
Marketing Management
Social Media Communications