Levy lubinda
Digital / Enterprise Support at First National Bank (FNB)
Computer and Software Engineering at Holberton School / ALX Africa
Zambia
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Digital / Enterprise Support at First National Bank (FNB)
I am a mature, enthusiastic, self-driven and hardworking person, ready to work in challenging environments. I am goal-oriented and committed to the attainment of results with minimum supervision and I am always willing to take on new challenges. I am also a team participant, ready to adjust and adapt to new environments professionally and socially.
Experience
First National Bank (FNB)
Digital / Enterprise Support
February 2024 - Present
Online department: Assisting digital sales consultants,
Implement the digital channel migration strategy in areas of responsibility to meet business target,
Achieve sales and new client acquisition targets to contribute to profit and growth of business,
Provide training to customers on an ongoing basis to increase understanding of the advantages of using alternative channels,
Deliver customer service through adherence to quality service standards
Contribute to cost efficiencies through responsible utilisation of work-related resources.
Any other duties assigned by line managers:
Sales and Service department: Account opening, Know your customer(KYC) refresh and cross selling of bank products.
Education
Certificates & Badges
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Projects
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Languages
English
Skills
TeamPlay