Deogratious Aina
Credit Controller at SUNEB BMC Enterprise-Coca Cola Beverages
Kyambogo University, Uganda
Uganda
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Credit Controller at SUNEB BMC Enterprise-Coca Cola Beverages
Dynamic and results-oriented Branch Executive and Portfolio Manager with over 4 years of experience in driving operational excellence and team success within the financial services sector. Proven track record of enhancing branch performance through strategic stakeholder management, effective resource allocation, and innovative sales strategies. Skilled in fostering strong community relationships, achieving significant portfolio growth, and maintaining high customer satisfaction rates. Seeking to leverage my expertise in a fast-paced organization to drive growth, operational efficiency, and impactful community engagement.
Experience
SUNEB BMC Enterprise-Coca Cola Beverages
Credit Controller
October 2024 - Present
Manage overdue accounts and achieve a collection rate of 95%
Collaborate with sales teams to resolve customer payment issues, improving customer satisfaction ratings.
Conduct credit assessments for new customers, reducing bad debt by 98%
Prepare monthly reports on account statuses and collection efforts for management review
Process invoices and manage daily collections, maintaining an average DSO (Days Sales Outstanding) of 7 days
Developed strong relationships with clients to facilitate timely payments.
Tugende Limited
Branch Executive & Portfolio Manager
November 2021 - September 2024
Cultivated partnerships with over 20 local community leaders, resulting in a 30% increase in collaborative initiatives that improved service delivery and collections.
Streamlined branch operations, reducing operational costs by 15% while maintaining customer satisfaction scores above 90%.
Achieved a 25% growth in portfolio quality through effective performance management strategies.
Managed branch finances leading to a 20% increase in profitability year-over-year, with PAR maintained below 5%.
Designed innovative sales strategies resulting in a 40% increase in new client acquisition.
Led and coached high-performing teams across multiple branches.
Acted as power of attorney during critical challenges, preserving operations without service interruptions.
Tugende Limited
Team Leader
May 2019 - September 2019
Fostered a culture around data quality to facilitate decision making
Managed and built team capacity for stable weekly vetting of pipeline applicants
Ensured that the vetting processes maximized the quality of portfolio inflow
Monitored and enforced credit best practices and other operating procedures
Tugende Limited
Senior Credit Officer
October 2018 - May 2019
Trained customers on basic financial literacy to facilitate payments and paying culture
Coordinated with local authorities to facilitate field operations
Managed a portfolio of 170 clients through follow ups on repayment schedules and promises
Became the staff engagement chairperson
Attained a staff engagement score of 4.5/5 in 2019
PostBank(U) Limited
Credit Officer
February 2015 - February 2017
Attained 53 groups for the VSLA model through village Local councils and parish chiefs
Liaised with village authorities and parish leaders
Disbursed 104 salary loans and 30 business loans
Created and maintained relations with Lacor Hospital management for salary loan
Education
Certificates & Badges
No certificates or badges added
Projects
No projects added
Languages
English
Professional
Swahili
Intermediate
Skills
Executive / Leadership Level
Collections and disbursements
Credit Appraisal
Communication