Jemima Aisha Okouya
Learner Experience Hub Coordinator at ALX Africa| Sand Technologies
Computer and Software Engineering at Alx
South Africa
Hi, I'm Jemima Aisha Okouya!
Learner Experience Hub Coordinator at ALX Africa| Sand Technologies
I am a dynamic professional with a diverse background, holding a Bachelor's degree in Education with a major in Life Science and English. I have also studied Software Engineering with a focus on backend development and hold a Virtual Assistant certification. Currently, I work as a Learning Experience Coordinator and Account Manager, where I combine my skills in project management, client relations, and instructional design. Additionally, I bring valuable experience in business administration and customer service. My blend of technical expertise, educational background, and hands-on experience allows me to thrive in multifaceted roles, always focused on delivering impactful results.
Experience
ALX Africa| Sand Technologies
Learner Experience Hub Coordinator
May 2023 - Present
Key Responsibilities: • Learner Support and engagement • Send emails and WhatsApp messages to learners in their respective groups to nudge and check-up. • Hub attendance tracking ( ensure that all learners have access to the hub and that they have booked for attendance. • Check the hub premises and report if there’s anything missing, broken or need repairs. • Schedule and attend weekly stand-up meetings. • Event planning/coordination
SIBA’S FOOTWEAR & APPAREL
Entrepreneur
June 2020 - Present
Operate autonomously in all facets of the business, i.e., strategic planning, daily operations, proficient in customer relations, revenue growth, financial management, driving operational excellence and business development. Constantly review customer feedback and proactively find ways to improve the processes and customer service levels for increased satisfaction rates and achievement of business goals. Improve the market position and maximising financial growth through effective social media management and advertising.
MASJID BILAL MADRASAH
Teacher
March 2021 - December 2021
Planned, prepared, and delivered lesson plans and instructional materials that facilitated active learning. Successfully taught a learner how to read and write within 6 months. Influenced the learner to read for fun in order to improve their reading ability and thinking capacity. Developed schemes of work, lesson plans and tests. Instructed and monitored learner in the use of learning materials. Used relevant technology to support and differentiate instruction. Maintained discipline and remained patient. Encouraged and monitored the progress of the learner and used the information to adjust teaching strategies. Maintained accurate and complete records of learner’s progress and development.
Education

Computer and Software Engineering
Alx
Graduated in 2024

Language Education
University of the Witwatersrand
Graduated in 2020
Certificates & Badges
No certificates or badges added
Projects
SE Learner
Siba_Kosmetics is a beauty cosmetic brand that focuses on makeup, but also offers skincare, perfume, and personal care products. They have accessible prices, trendy products, and a wide range of options for diverse skin tones and needs. Their mission is to provide innovative, high-quality, and easy-to-use makeup that empowers people to express themselves and feel confident.
Languages
English
French
Zulu
Skills
Communication
Administration
Event Coordination
JScript
Python
Teaching
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