Ruth Amponsah

Achieved a 98% client satisfaction rate by delivering accurate and timely edits for published biographies, including typo corrections, grammar, sense checks, and suggested improvements. Designed and created over 60+ marketing materials, such as posters, flyers, cards, programs, and social media content, using Canva Design for individual clients and organizations. Managed and efficiently conducted business correspondence, transcriptions, and data entry services for 5+ clients monthly.

Created, proofread, and edited all documentation for the AI 4 Good Ghana project, resulting in a 20% increase in document accuracy. Streamlined the documentation process by interviewing support staff and external resource personnel, resulting in a 15% reduction in document creation time. Collaborated with teams to set quality, integrity, and accuracy expectations, ensuring that incoming data consistently met these standards.

Successfully communicated with students and staff of various departments to ensure smooth registration processes by implementing efficient systems that enhanced departmental operations and data management. Skillfully managed administrative responsibilities for 12 departments, including maintaining employee records, billing sheets, expenses, filing systems, and handling confidential information. Received visitors at the reception while performing secretarial duties such as writing and disseminating minutes, reports, and correspondence memos; ensuring a professional and organized front office.