Lawrence kwame

Achieved 35% improvement in operation process within the first 4 months through managing and supervising the day-to-day activities of 7 dispatch riders.
Tracked the performance of dispatch riders by assessing and visualizing data, making data-driven decisions during performance appraisal of staff.
Increased weekly sales by 30% through the implementation of a responsive operational structure that tracked order pick up and delivery.

Researched on potential businesses to partner with for B2B partnership and sales.
Managed the relationship with clients and achieved over 90% customer retention rate.
Managed the farm project of clients at various locations through excellent project planning and implementation with about 75% success rate.
Recruited and supervised a team of independent affiliates who executed marketing plans and promoted the business across social media platforms.
Planned and executed social media marketing (Facebook) that reached over 5000 customers with about 100 of them making purchases from the business website.

Verified and corrected over 300 documents daily.
Cross-checked and verified over 300 data captured daily into the system for accuracy.
Corrected incorrectly captured data in the system.
Located and corrected data errors by confirming their integrity.
Input text and data into the designated database system.
Checked all completed work for accuracy and changed fields that required editing.