OLUSHOLA Adesina

Oversee and manage the daily administrative operations of the travel company, ensuring efficient workflow and communication across departments. Develop, implement, and manage comprehensive training programs for new employees and interns. Evaluate existing business processes and suggest improvements to enhance productivity and reduce operational costs. Monitor and assess the performance of trainees, providing feedback and continuous improvement opportunities. Implement strategies to improve customer satisfaction and loyalty, ensuring that the travel company maintains a strong reputation.

Book, issue, and manage domestic and international airline tickets using Global Distribution Systems (GDS). Assist clients with flight options, changes, cancellations, and disruptions. Ensure all required travel documents (visas, passports) are in order. Manage travel bookings, process payments, maintain accurate records.

Assist with day-to-day office tasks such as filing, answering phones, responding to emails, and organizing documents. Greet visitors, direct them to the appropriate departments. Monitor and order office supplies. Input data into office systems, maintain accurate records.