Princess C. M. Chesed-Christian

Calendar Management: Schedule and coordinate appointments, meetings, and

events, ensuring optimal use of the executive's time.

Email Management: Monitor and prioritize emails, responding on behalf of the

executive when appropriate and flagging important messages.

Communication: Serve as a liaison between the executive and internal/

external stakeholders, handling correspondence and phone calls.

Travel Coordination: Arrange travel itineraries, including flights,

accommodations, and transportation, while managing travel-related expenses.

Document Preparation: Create, edit, and format documents, presentations,

and reports, ensuring professional quality and accuracy.

Research: Conduct research on various topics as requested, compiling data

and presenting findings in an organized manner.

Project Management: Assist with project planning and tracking, ensuring

deadlines are met and resources are allocated effectively.

Task Management: Help prioritize and manage tasks and deadlines, providing
reminders and follow-ups to ensure completion.
Meeting Coordination: Organize and prepare for meetings, including agenda
creation, minute-taking, and follow-up on action items.
Confidentiality: Handle sensitive information with discretion and maintain
confidentiality in all communications and tasks.

Managed executive schedules, streamlined meeting coordination, and handled complex calendar logistics to optimize executive time.
Enhanced CRM records for improved client engagement and streamlined communication, boosting retention by 15%.
Assisted in project coordination, overseeing the execution of internal initiatives and maintaining documentation and reporting systems.

Client Engagement: Build and maintain strong relationships with clients.
Communication: Serve as the primary point of contact for clients.
Problem Resolution: Address and resolve client concerns.
Account Management: Monitor client accounts.
Strategy Development: Collaborate with clients to develop strategies.
Performance Tracking: Analyze client performance metrics.
Cross-Selling and Upselling: Identify opportunities for additional services.
Reporting: Prepare and present regular reports.
Collaboration: Work closely with internal teams.
Training and Support: Provide training and support to clients.
Feedback Collection: Gather client feedback.

Provided comprehensive administrative support, handling document management, communication, and scheduling for leadership.
Coordinated logistics for internal and external meetings, ensuring timely delivery of agenda and meeting materials.
Managed confidential files and liaised with external partners and stakeholders professionally.

Data Entry: Input and update information into databases and spreadsheets,
ensuring accuracy and timeliness.
Document Management: Organize and maintain files, both physical and digital,
for easy access and retrieval.
Communication: Answer phone calls, respond to emails, and handle
correspondence, serving as a point of contact for inquiries.
Scheduling: Assist in managing calendars, scheduling appointments, and
coordinating meetings for staff or management.
Record Keeping: Maintain accurate records of transactions, meetings, and
other important documents.
Office Supplies Management: Monitor inventory levels of office supplies, place
orders, and ensure the office is well-stocked.
Support Services: Provide general administrative support, such as
photocopying, scanning, and preparing reports or presentations.
Customer Service: Greet visitors, assist clients, and provide information as
needed, ensuring a welcoming office environment.
Expense Tracking: Help track and process expenses, invoices, and other
financial documents.
Confidentiality: Handle sensitive information with discretion, maintaining
confidentiality as required.

Planned and executed corporate events, coordinating vendors, logistical arrangements, and managing team collaboration.
Ensured successful event delivery within budget and on schedule, with a focus on client satisfaction and event impact.