Asma Aldamiri
Volunteer (Quran Teacher) at SNMC
Enhanced Language Training Program for Office Administration & Customer Relations
Canada
Hi, I'm Asma Aldamiri!
Volunteer (Quran Teacher) at SNMC
Client-oriented administrative assistant with extensive experience working in a high-volume, deadline-driven office environment. Proven ability to work under pressure and remain focused during constant interruptions. Experienced in a customer service environment dealing directly with the public, service providers and staff via phone, email, mail inquiries, and in-person. Self-motivated and self-directed, improved the efficiency and accuracy of the workplace by restructuring the organizational flow. A multi-tasker, with excellent communication skills; sensitive to the needs of customers and staff. Excellent team player and strong ability to resolve conflict, solid customer service skills with a positive attitude, flexible and eager to learn and adapt. Fluent in English and Arabic written and verbal. Ability to work independently and cooperatively within a team setting. Ability to handle confidential and sensitive information with discretion and tact. Problem-solving and decision-making skills, with the ability to handle and resolve situations, utilizing knowledge of policies, practices, and procedures. Experienced in creating and formatting documents, tables, charts, graphs, and spreadsheets using software programs like Microsoft Word, Excel, and PowerPoint. Experience in presenting workshops, writing documentation, and providing training to large groups. Valid driving license.
Socials
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Experience
Gap Inc.
Seasonal Brand Associate
November 2021 - January 2022
Assisted staff and customers to ensure that the retail service is handled efficiently Demonstrated strong interpersonal skills with the ability to communicate effectively, both orally and in writing and develop solid internal and external work relationships
TDSB, Canada
Volunteer
February 2017 - June 2020
Helped in supervising and gave instructions to children in field trips to maintain school policies and attain children safety Monitored group activities in classrooms and checked the general understanding and comprehension of the tasks and answered students’ questions Reported progress or problems to the teachers that helped in the classrooms’ management Led follow-up activities and demonstrated and led games that facilitate the learning process Attended school board and parent council meetings and discussed the challenges that students may face and suggested plans that were potential to improve the level of the learning process at the schools Supported fundraising initiatives
International Schools in Riyadh
Homeroom teacher
September 2001 - March 2010
Managed to prepare periodical lesson plans and to hand them in on the first day of the school with completeness and accuracy that saved the management time and effort and helped in the whole process progression Educated students based on the schools’ guidelines and administered homework and assignments that enhanced the students’ levels of understanding Utilized Microsoft Excel to prepare progress report cards and distributed them to students Prepared, administered, supervised and graded examinations, quizzes, and other assignments and filed the marks in Excel documents Conducted parent-teacher conferences that helped in the students’ learning progress Designed a new training program that attained sales’ increasing for the school and gained more customers Developed and implemented a new filing system that is currently being used by the school’s teachers Utilized layout, formatting, and keyboarding skills Performed database searches to input, retrieve, process, and report information as requested Maintained manual and computerized filing and retrieval systems for records/documents, including file correspondence, records, and reports
Library and information services, The British Council
Volunteer
July 2000 - August 2000
Sent membership, subscription, and book reminders to customers and checked orders received against invoices Received and unpacked book orders and sent reminders for suspended memberships and filed documents and correspondence using different database programs Assisted an educational counsellor in prospectuses and information sorting Helped front desk customer service and Operated services on ALICE Automation system Received documents/applications, invoices/monies from the public or other staff, ensured accuracy and completeness when they are recorded and secured in the appropriate manner
Sukhtian House Holds and Toiletries Manufacturing Co.
Front Desk Receptionist
October 1994 - January 1995
Answered all incoming calls from clients, advisors, and investors and transferred them to the employees of various departments of the company Interacted with all other employees cooperatively and friendly Monitored the employees’ attendance by creating an attendance sheet to sign in and out Prepare, research, maintain and process documents, and present data and spreadsheets, documents, and databases for various summaries and reports Draft correspondence Input, update and maintain data where directed Monitor, order, pick up and maintain supplies/resource materials for the unit or other locations Prepare, collect, print, distribute materials, photocopy documents and send faxes Provide administrative support to the management team, as well as front line staff Coordinated meeting rooms, bookings, and special requirements for meetings Attended meetings, took, and transcribed minutes
Education
Certificates & Badges
No certificates or badges added
Projects
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Languages
Arabic
English
Skills
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