Samuel Godwin

Key Responsibilities:

1. Shift and Workforce Management. Prepare and manage daily shift rosters, ensuring optimal staff deployment across operational areas to meet performance and productivity targets.
2. Time and Attendance Monitoring. Track employee attendance, leave, absenteeism, and overtime using time-tracking systems, and report discrepancies to HR and management.
3. Administrative Coordination. Maintain accurate and up-to-date staff records including contracts, shift changes, leave forms, and disciplinary actions, in line with company policy.
4. Operational Support. Collaborate with operations teams to ensure the right number of skilled staff are available at the right time for efficient workflow execution.
5. Report Generation. Prepare and submit daily, weekly, and monthly staffing reports to HR and operations management for planning, compliance, and payroll purposes.
6. Compliance Monitoring. Ensure all staff activities comply with internal policies, health and safety regulations, and labor laws, flagging any issues to relevant departments.
7. Employee Relations Support. Act as a point of contact between staff and management for work schedules, concerns, and operational updates.
8. Documentation & Filing. Maintain secure and accessible digital/physical records of all staff-related documents for audits and internal reviews.
   Key Achievements:
9. Optimized Staff Scheduling. Successfully managed daily shift rosters for a team of over 300 personnel, ensuring 100% shift coverage and minimizing overtime costs by 25%.
10. Improved Time & Attendance Accuracy. Introduced and maintained a digital time-tracking system that reduced manual errors by 90% and ensured timely payroll processing.
11. Reduced Staff Turnover through Improved Coordination. Strengthened communication between HR and operations, leading to a 15% improvement in staff retention and satisfaction.
12. Effective Leave and Absenteeism Management. Developed a proactive leave-tracking mechanism, which helped reduce unplanned absenteeism by 20% over six months.
13. Enhanced Staff Reporting Efficiency. Generated weekly and monthly staff movement reports that supported better decision-making by department heads and operations managers.
14. Strengthened Compliance and Record-Keeping. Ensured 100% compliance with labor regulations and internal policies by maintaining accurate, up-to-date employee records.
15. Reduced Administrative Bottlenecks. Identified and eliminated workflow inefficiencies in HR and operations admin tasks, cutting process delays by 40%.

Key Responsibilities:

1. Oversee the overall functioning of the dialysis center, including patient care, staff management, and facility maintenance
2. 2. Ensure compliance with state and federal regulations, as well as internal policies and procedures
3. 3. Develop and implement strategic plans for the center's growth and expansion
4. 4. Manage budgets, expenses, and revenue generation to ensure financial stability
5. 5. Foster a positive and collaborative work environment, promoting staff training and development
6. 6. Build and maintain relationships with patients, their families, and healthcare professionals to enhance patient satisfaction and retention.
7. Monitor and assess the quality of care provided by the center, ensuring adherence to established clinical protocols and best practices.

8. Act as a liaison between the center and external stakeholders, including insurance providers, regulatory agencies, and community organizations, to promote the center's mission and objectives.

   Key Achievements:

9. Increased patient satisfaction rates by 20% through the implementation of a patient-centered care model.
10. Successfully managed a significant increase in patient volume, developing new operational processes and staffing strategies to maintain high-quality care.
11. Implemented cost-saving measures that resulted in a 15% reduction in operating expenses without compromising patient care or staff satisfaction.