Tebogo Komane

Researched and resolved student queries promptly, ensuring a positive client relations experience.
Worked closely with peers to successfully enroll over 800 first year and returning students, ensuring compliance with company admissions policies and standards.
Escalated student inquiries promptly to the Head of Academic Operations, resolving issues in a timely manner.
Provided comprehensive client relations to students with registration queries, equipping them with necessary information and preparing them for orientation week via online and phone channels.
Collaborated with finance administrators to streamline registration deposit payments through task management, effectively reducing workloads and minimizing registration errors.
Conducted quality assurance audits to ensure accuracy in student records through data entry & research, adhering to admission criteria.
Conducted retention calls to promote student engagement and success, showcasing strong client relations skills.

Provided comprehensive administrative support to school leadership and departmental heads including task management.
Monitored and supervised student behavior to maintain a conducive learning environment through effective communication skills.
Managed administrative responsibilities including bookkeeping, data entry, handling confidential information within Microsoft Office and SASAMS; report writing; typing of exam and test papers with memorandums; invigilated exams for academic integrity.
Prepared and submitted Quality Management System documentation of 44 teachers and respective HOD’s to Educational Provincial District, ensuring compliance with regulatory requirements through task management.

Led a team of six fieldworkers and two supervisors to collect survey data from 3500 residential dwellings, showcasing strong leadership skills.
Supervised and mentored assigned fieldworkers to ensure completion of high-quality work, maintaining standards and accuracy in data collection processes.
Trained new hires on enumeration procedures for remote work.
Monitored progress and compiled daily work progress reports for informed decision-making.
Ensured security and proper-handling of Census materials through meticulous data entry and completed necessary documentation.

Developed a moringa farm business plan with attention to detail.
Participated in agricultural training sessions to enhance knowledge and skills for remote work.
Developed a comprehensive business plan and canvas model for a farm business venture.
Executed farming production activities including soil cultivation, seedling production, natural pest control management and harvesting of crops using best practices.
Led a community development project in a socially disadvantaged community and produced evidence of outcomes through research.

Scheduled and conducted 85 UAV Drone inspections to monitor construction project progress.
Assisted in developing service delivery model, service standards and service charter documentation.
Worked closely with peers and executive management in developing business use case for UAV Drone program through research.
Prepared and updated Drone Inspection pipeline report after every site visit.
Developed functional and organizational structures for drone programme business unit including task management.

Supervised team of seven workers to build sustainable food gardens at two public schools.
Led environmental education campaigns on climate change, water conservation and sustainable agriculture.
Recorded and reported on food gardening project activities for research purposes.
Educated grade seven school learners on sustainable vegetable production.

Provided essential administrative support to the procurement unit through tasks such as data entry.
Utilized SAP720 for data entry of vendor information, ensuring accuracy and compliance.
Improved company’s BBBEE scorecard by requesting BEE certificates from 2000 vendors.
Collaborated with peers on annual fair trade audit preparation, ensuring compliance.