Tebogo Komane
Nelson Mandela Metropolitan University
South Africa
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Admission Officer at Rosebank College
As a seasoned Virtual Assistant, I am poised to bring my extensive experience in administrative tasks, customer service, and task management to support the success in operations. My background in diverse sectors, including FMCG and education, has honed my skills in multitasking, problem-solving, and remote work, ensuring meticulous attention to detail and effective virtual communication. Committed to operational efficiency, I am ready to utilize my strong organization and time management abilities, along with proficiency in Microsoft Office and Google Suite, to drive results and excel in a virtual environment.
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Experience
Rosebank College
Admission Officer
January 2024 - March 2024
Researched and resolved student queries promptly, ensuring a positive client relations experience.
Worked closely with peers to successfully enroll over 800 first year and returning students, ensuring compliance with company admissions policies and standards.
Escalated student inquiries promptly to the Head of Academic Operations, resolving issues in a timely manner.
Provided comprehensive client relations to students with registration queries, equipping them with necessary information and preparing them for orientation week via online and phone channels.
Collaborated with finance administrators to streamline registration deposit payments through task management, effectively reducing workloads and minimizing registration errors.
Conducted quality assurance audits to ensure accuracy in student records through data entry & research, adhering to admission criteria.
Conducted retention calls to promote student engagement and success, showcasing strong client relations skills.
Emshukantambo Secondary School
Administrative Assistant
February 2023 - December 2023
Provided comprehensive administrative support to school leadership and departmental heads including task management.
Monitored and supervised student behavior to maintain a conducive learning environment through effective communication skills.
Managed administrative responsibilities including bookkeeping, data entry, handling confidential information within Microsoft Office and SASAMS; report writing; typing of exam and test papers with memorandums; invigilated exams for academic integrity.
Prepared and submitted Quality Management System documentation of 44 teachers and respective HOD’s to Educational Provincial District, ensuring compliance with regulatory requirements through task management.
Statistics SA CENSUS 2022 Population Survey
Field Worker Supervisor
February 2022 - April 2022
Led a team of six fieldworkers and two supervisors to collect survey data from 3500 residential dwellings, showcasing strong leadership skills.
Supervised and mentored assigned fieldworkers to ensure completion of high-quality work, maintaining standards and accuracy in data collection processes.
Trained new hires on enumeration procedures for remote work.
Monitored progress and compiled daily work progress reports for informed decision-making.
Ensured security and proper-handling of Census materials through meticulous data entry and completed necessary documentation.
African Women in Farming
Farm Business Incubatee
February 2021 - January 2022
Developed a moringa farm business plan with attention to detail.
Participated in agricultural training sessions to enhance knowledge and skills for remote work.
Developed a comprehensive business plan and canvas model for a farm business venture.
Executed farming production activities including soil cultivation, seedling production, natural pest control management and harvesting of crops using best practices.
Led a community development project in a socially disadvantaged community and produced evidence of outcomes through research.
Gauteng Department of Infrastructure Development
Business Analyst Intern
August 2017 - March 2020
Scheduled and conducted 85 UAV Drone inspections to monitor construction project progress.
Assisted in developing service delivery model, service standards and service charter documentation.
Worked closely with peers and executive management in developing business use case for UAV Drone program through research.
Prepared and updated Drone Inspection pipeline report after every site visit.
Developed functional and organizational structures for drone programme business unit including task management.
Balusi Communal Solutions
Food Garden Project Leader
November 2015 - June 2016
Supervised team of seven workers to build sustainable food gardens at two public schools.
Led environmental education campaigns on climate change, water conservation and sustainable agriculture.
Recorded and reported on food gardening project activities for research purposes.
Educated grade seven school learners on sustainable vegetable production.
Mondelez South Africa
Procurement Administrator
July 2013 - February 2014
Provided essential administrative support to the procurement unit through tasks such as data entry.
Utilized SAP720 for data entry of vendor information, ensuring accuracy and compliance.
Improved company’s BBBEE scorecard by requesting BEE certificates from 2000 vendors.
Collaborated with peers on annual fair trade audit preparation, ensuring compliance.
Education
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Languages
English
Skills
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