Karabo Tsotetsi
Residential Account Manager at SegenSolar Pty
Marketing Management at University of Pretoria
South Africa
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Residential Account Manager at SegenSolar Pty
Highly motivated and detail-oriented professional with a robust background in account management and business development within the renewable energy sector. Proven track record in customer satisfaction, strategic planning, and relationship building. Seeking to leverage transferable skills and interest in IT to contribute as a Junior Key Account Manager. Strong communicator with a collaborative mindset and a proactive approach to learning and development.
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Experience
SegenSolar Pty
Residential Account Manager
January 2024 - Present
Managed and developed key accounts, fostering strong relationships with major clients.
Ensured high levels of customer satisfaction through proactive service delivery and effective issue resolution.
Collaborated with internal teams to execute and deliver on account objectives and requirements.
Provided market intelligence and recommendations to support strategic decision-making.
Assisted in managing marketing activities, enhancing brand presence in the renewable energy market.
SegenSolar Pty
New Business Developer
October 2021 - January 2024
Spearheaded the acquisition and onboarding of new business accounts, consistently exceeding targets.
Conducted market research and competitor analysis to inform business strategies and client solutions.
Developed and maintained client databases, ensuring accurate and up-to-date information.
Supported senior management with reporting, forecasting, and strategic planning activities.
Assisted in promotional planning and execution, contributing to brand growth and market penetration.
SegenSolar Pty
Sales Intern
February 2021 - October 2021
Provided administrative and operational support in account management and business development.
Assisted in preparing reports, conducting market research, and updating client databases.
Supported client meetings and presentations, enhancing client engagement and satisfaction.
Gained recognition for exceeding performance expectations and contributing to team success.
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