Tyler CHEN

Developed business with 16 vendors to set up decentralized mobile medical service system in Taiwan, enabling pharmacists to deliver medications directly to homes with consultation services Designed patient assistance programs in collaboration with MNCs, including Takeda, AbbVie, and Zuellig Pharma, focusing on delivering immunology and oncology medications, doubling annual revenue from US$60,000 to US$120,000 Captured out-of-pocket market through first due diligence validation passed in Taiwan on Good Distribution Process (GDP), setting industry benchmark under compliance in healthcare system Expanded market by promoting brand of patient assistance programs for new pharmaceuticals, increasing 50% revenue for marketing department in 2021 through pricing and negotiation

Initiated 5-pharmacist team to improve uneven medical resource distribution by delivering medication, executing patient assistance programs, and offering customized supplemental consultation to customers Advocated delivery system for uncharted nursing homes, creating 25% revenue growth from US$4m to US$5m by expanding prescription delivery in nursing homes Improved profitability with team across 3 departments by lowering purchase cost and identifying more cost-effective generic medication while ensuring top therapeutic service quality, resulting in 5% increase of total profits Built up 3-month trainee program and solid education process, reducing turnover by 5%

Articulated medication delivery service for disease awareness and medication compliance to patients residing in remote areas with limited access to quality healthcare, improving 70k+ patients 3 high disease controls and medication compliance Presented in-house pharmaceutical supply services to facility partners by introducing seamless B2B model, increasing contracts with new clients by 20% and ensured long-term partner satisfaction Interviewed patients and administered questionnaires to identify patient demand for supplements related to urinary tract infections, resulting in enhanced medical engagement and 50% increase in supplement revenue

Coordinated experts panel and led consensus among professionals by conducting 1:1 interviews with 10+ doctors and synthesizing 20+ research papers about Pigment Epithelium Detachment

Designed marketing strategies with patient education pamphlets and Plan of Action campaign